David Garvin Email & Phone Number

Troy, Mi

Responsible for: - Understanding all automotive service use cases (repair, sales, eCommerce, SMS, DMS, retail, etc.)- Managing sales and revenue for over 100 accounts.- Building new business relationships- Managing client relationships and providing clients with excellent service and support.- Point of contact for client business and support needs- Resolving challenges and providing solutions to customers in a timely manner - Reporting on the status of accounts and transactions- Setting and meeting sales targets, aligned with company objectives- Monitoring sales metrics (e.g. quarterly sales results and annual forecasts)- Maintaining competency in evolving data delivery landscape (DaaS, XML, etc.)

Troy, Michigan

Content Development Manager.Responsible for the following teams:Labor Development Team (Estimated work times/flat rate hours for class 1-8 vehicles)Service and Repair Team (Repair/replacement procedures)Specifications Team (Alignment angle specifications, crankcase capacities, fluid types, etc)Content Mapping TeamCollision and Mechanical Estimating Database Inquiry Team.All above content in print, XML, CSV, SGML, PDF, and other formats.Also responsible for:Customer service managementIndustry communicationsIndustry relationsProject managementLeadership, mentoring, and employee development

Farmington, Mi

Auto physical damage appraisal and estimating.

Ypsilanti, Mi

Specialized in engines, brakes, and suspension operations.

Ann Arbor, Mi

Auto repair technician, customer service, estimator, wrecking/tow driver.