Customer Success Partner - Hxm (Customer Engagement)
CurrentI partner with our global customers to ensure business strategy is delivered through the SAP SuccessFactors HXM suite. My focus is value realization and business innovation via adoption and utilization of the SuccessFactors HXM suite, in support of the customer's digital transformation.Responsible for retention of the revenue associated with customers portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Act as an escalation contact when needed.Develop relationships with account key decision makers and executive sponsors, participate in regular review meetings with the identified stakeholders as per the governance plan.Increase enablement and customer adoption of solutions that drive value for the customer. Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have.SAP SuccessFactors is named a Leader in the Gartner Magic Quadrant for cloud HCM software suites – for the fourth consecutive year.https://www.sap.com/products/human-resources-hcm.html