Payment Processing Specialist
CurrentDatabase Management• Cleaning contact database entries to ensure overall accuracy and completeness• Performing specific queries of the database to resolve payment disputes• Drafts training documentation and guidelines for staffAccounting• Verify, allocate, post and reconcile transactions• Manage and track all activity related to honorarium payments• Tracking case usage of third-party vendors for invoicingCustomer Service• Respond to issues and inquiries related to the processing and receipt of payments• Communicating and enforcing company policies and compliance requirements• Acting as a point of contact with multiple third-party service bureaus