Led a team of 28, with 6 direct reports, for business development team in all markets. This included representing the company in industry associations, serving as a liaison for title insurance underwriters, and managing a $12M annual P&L.• Served a key role in planning growth strategy, tasked with a primary focus on expansion opportunities across new and established markets. • Led acquisition team in the purchase and onboarding of an 18-employee company based in Joplin, MO, completing… Show more Led a team of 28, with 6 direct reports, for business development team in all markets. This included representing the company in industry associations, serving as a liaison for title insurance underwriters, and managing a $12M annual P&L.• Served a key role in planning growth strategy, tasked with a primary focus on expansion opportunities across new and established markets. • Led acquisition team in the purchase and onboarding of an 18-employee company based in Joplin, MO, completing process within 60 days.• Organized and maintained corporate government reports, compliance, licensing, and registration for all entities following acquisition of secondary company. • Leveraged existing connections to establish license for new entity in Arkansas, managing completion of tenant finish of office space. Show less

Responsible for growing market share among independent title insurance agencies across a three-state region. This included identifying emerging markets and territories and deploying strategies to capitalize on expansion opportunities. • Facilitated key improvements to agency-underwriter relationships which assisted in maintaining market share. • Contributed directly to improve company customer service which had been historically underperforming.

Led a team of 44, with 14 direct reports, for escrow closing, customer engagement, and corporate restructuring to enhance efficiency and profitability. Provided oversight of a $MM budget, sales volume, and agent capture. • Led training for real estate professionals to maintain an updated knowledge of market shifts and evolving conditions. • Decentralized escrow staff to individual real estate offices to better service agents, with the resulting increase in capture rates far exceeding… Show more Led a team of 44, with 14 direct reports, for escrow closing, customer engagement, and corporate restructuring to enhance efficiency and profitability. Provided oversight of a $MM budget, sales volume, and agent capture. • Led training for real estate professionals to maintain an updated knowledge of market shifts and evolving conditions. • Decentralized escrow staff to individual real estate offices to better service agents, with the resulting increase in capture rates far exceeding associated costs.• Received the highest employee corporate culture survey companywide following restructuring initiative. Show less

Led a team of 14, with 4 direct reports, that were responsible for growing the agency network of independent title agencies that would become long-term clients of the organization.• Identified emerging markets and new territories for company expansion via statistical analysis of competitor presence and market volume.• Developed and delivered educational programs for industry professionals, aimed at minimizing claims and meeting licensure prerequisites through effective… Show more Led a team of 14, with 4 direct reports, that were responsible for growing the agency network of independent title agencies that would become long-term clients of the organization.• Identified emerging markets and new territories for company expansion via statistical analysis of competitor presence and market volume.• Developed and delivered educational programs for industry professionals, aimed at minimizing claims and meeting licensure prerequisites through effective presentations.• Led a growth strategy that expanded the company’s licensure and presence into multiple states.• Provided coaching and mentorship to the business development team, improving their sales presentations to optimize effectiveness. Show less