David Hulse Email & Phone Number

• Most senior level Account Management position focused on developing and maintaining strong relationships for the most complex/profitable clients.
• Provide primary client contact, proactive communication and coordination of internal partners for the effective delivery of products and services.
• Provide support for new account sales
• Ensure customer satisfaction through designing and implementing a relationship plan that meets customer needs. In partnership with sales representatives, increase profit through building, deepening and maintaining.
• Contract review, negotiate complex legal agreements, ensures regulatory compliance and risk management, and coordinate closing activities.
• Actively engaged in the coordination of transaction boarding/closing

Columbia, Maryland, United States

• 4/2007–Present Wells Fargo Bank, N.A. Relationship Manager, Vice President
• Most senior level Account Management position focused on developing and maintaining strong relationships for the most complex/profitable clients.
• Provide primary client contact, proactive communication and coordination of internal partners for the effective delivery of products and services.
• Provide support for new account sales
• Ensure customer satisfaction through designing and implementing a relationship plan that meets customer needs. In partnership with sales representatives, increase profit through building, deepening and maintaining.
• Contract review, negotiate complex legal agreements, ensures regulatory compliance and risk management, and coordinate closing activities.

Columbia, Maryland, United States

• Ensures service and productivity standards and goals are met.
• Manages and directs the workflow and process for the team to meet required deadlines.
• Evaluating direct report performance, coaching and counseling of direct reports, training and developing staff on responsibilities, monitoring production activities, and managing team members to ensure successful and.
• Develops, changes, or enhances processes to be in compliance with standard operating procedures. Ensures the department's accounts are managed and administered to established process, compliance expectations and.
• Escalates issues of non-compliance, excessive risk, or items outside standard operating procedures to Account
• Design and development of processes and workflow changes to create efficiencies within the group.

Baltimore, Maryland, United States

• Responsible for all branch activity including, but not limited to, the servicing of the branch portfolio consisting of real estate, personal and dealer financed loans.
• Responsible for sourcing of new real estate and personal loan business to meet branch goals and profitability.
• Responsible for the underwriting of all real estate, loan modifications, personal loans, and dealer financed loans.
• Exceeded company goals for personal and home equity loan renewal rates by 10%. Branch manager of the year.
• Top performer in pier group of Branch offices.
• Mentored, trained, and promoted several of the State’s Fast Track Manager Trainee’s.