Global Director Of Risk
Greater Philadelphia Area
Provided global support to over 140 offices and 5,000 employees as head of risk management, managing all claims, insurance inquires and approval of customer settlements. Conducted risk assessments of global operations providing feedback and recommendations to C-Suite and Senior Operational Leaders on internal weaknesses in process, low performing vendors and customer issues. Reviewed liability and insurance sections on all customer, vendor and lease agreements, making final decisions on contractual language which can be accepted by our Sales and Operational Teams in their negotiations.• Launched a global marine, professional liability, commercial and executive risk insurance program, reducing expense on local policies by over $500,000 annually and maximizing coverage, while still ensuring that insurance requirements are compliant with each country's regulation• Reduced overall cargo claim exposure by over 65% in the first year of taking full control over the process by focusing on settling claims in accordance with contractual liable, holding third parties financially responsible and providing proactive feedback to the Company’s Operational Teams regarding internal processes• Developed a global mandatory monthly loss reporting program across all Departments within the Organization resulting in effectively mitigating the company’s risk exposures and providing transparency to the Executive Team• Increased revenues of cargo insurance sales over a three-year period from $250,000 to over $3,000,000 annually, by training Sales and Operations on best practices to maximize sales, creating pricing formulas, negotiating rates with Insurers and customer interaction