Promoted to Vice President of Global Risk, provide direct support and recommendations to the C-Suite and Senior Leadership on the strategic risks each Department faces within their environment. Exclusively manage relationship with Company’s Insurance Broker on the terms and placement of all polices for over 35 countries globally. Manage Staff tasked with reviewing all company claims, litigation and settlement process. Head of global sanctions compliance, managing staff assigned with monitoring and approving all escalations related to transactions in potential violation of United States sanctions or export regulations.

Provided direct support and recommendations to the C-Suite and Senior Leadership on the strategic risks each Department faces within their environment. Exclusively manage relationship with Company’s Insurance Broker on the terms and placement of all polices for over 35 countries globally. Manage Staff tasked with reviewing all company claims, litigation and settlement process. Head of global sanctions compliance, managing staff assigned with monitoring and approving all escalations related to transactions in potential violation of United States sanctions or export regulations. Oversee hazardous goods compliance program managing staff responsible for handling inquiries from Chemical customers and ensuring the company is following regulations.• Developed a self-insured, high deductible insurance program focused on premium reduction and loss control, with emphasis on policy, vendor selection, training and ensuring incidents are settled in accordance with contractual liability • Coordinated with the Legal Department in the drafting and successful implementation of company-wide global terms and conditions, replacing all local conditions at the Country level, with primary focus on company and customer responsibilities related to duties and liability• Drafted global sanction policy replacing all regional policies, focusing on regulations as a US parent company, effectively communicating the company’s position through frequent announcements and training to all our locations globally• Created a quarterly Risk Management Dashboard presented to the Chief Legal Counsel and C-Suite on loss trends, insurance updates, vendor performance, risk management initiatives and Operational issues

Provided global support to over 140 offices and 5,000 employees as head of risk management, managing all claims, insurance inquires and approval of customer settlements. Conducted risk assessments of global operations providing feedback and recommendations to C-Suite and Senior Operational Leaders on internal weaknesses in process, low performing vendors and customer issues. Reviewed liability and insurance sections on all customer, vendor and lease agreements, making final decisions on contractual language which can be accepted by our Sales and Operational Teams in their negotiations.• Launched a global marine, professional liability, commercial and executive risk insurance program, reducing expense on local policies by over $500,000 annually and maximizing coverage, while still ensuring that insurance requirements are compliant with each country's regulation• Reduced overall cargo claim exposure by over 65% in the first year of taking full control over the process by focusing on settling claims in accordance with contractual liable, holding third parties financially responsible and providing proactive feedback to the Company’s Operational Teams regarding internal processes• Developed a global mandatory monthly loss reporting program across all Departments within the Organization resulting in effectively mitigating the company’s risk exposures and providing transparency to the Executive Team• Increased revenues of cargo insurance sales over a three-year period from $250,000 to over $3,000,000 annually, by training Sales and Operations on best practices to maximize sales, creating pricing formulas, negotiating rates with Insurers and customer interaction

Managed a team of Analysts that analyzed all operational risks associated with the Prepaid Card business including fraud monitoring, chargeback processing, ACH, AML and regulatory activity. Provided input to the Product and Implementation’s Teams to help minimize the overall risk for both new and current products. Prepared and presented all monthly reporting related to Risk Operations to Senior Management.• Created and documented the fraud monitoring process for the Prepaid Card business• Identified a fee related issue that resulted in decreasing negative balance by over one million dollars • Implemented fraud prevention strategies which result in over $100,000 of potential fraud loss savings per month• Consistently managed to keep fraud losses below company and industry standards with limited staff and budget• Developed and managed the SAR (suspicious activity reports) filing process for the business

Analyzed and filed SARs submitted by the Investigation team from the Financial Intelligence Unit related to anti-money laundering (AML) and terrorist financing, ensuring the details of each case were factual, and that proper guidelines and directives were followed. Researched and analyzed the financial activity of customers and correspondent banks, identifying any complex patterns or trends related to money laundering, terrorist financing and structuring that lead to the filing of suspicious activity reports.• Received Service Excellence Award for flawlessly leading a wire transfer monitoring project • Successfully completed more suspicious activity report reviews than any other member of the Quality Assurance and Management team which led to over a 75% reduction in the number of cases pending review• Assisted in transitioning the Wachovia International Investigation team to the Wells Fargo model of writing suspicious activity reports and case summaries by implementing new directives and providing constant feedback and recommendations to the Investigators for each report submitted for review • Participated in user acceptance testing responsible for integrating Wells Fargo's case management system into the Wachovia environment by identifying any defects that may impact the system's functionality

Provided continuous oversight and direction to direct reports in order to implement the tactical plans of the Department. Coordinated and established the development of policies, procedures and standards for Fraud Operations, Customer Service, Credit, Sales and Subpoena Compliance. Thoroughly prepared all Department monthly and year end reports and budgets for the upcoming year. • Received SunCom Quest for Excellence Silver Award (Implemented key policies and procedures within the Credit and Sales Department which resulted in over a half million-dollar savings annually by cutting fraud loss)• Reduced Company fraud losses by 38% the first 3 years as Supervisor by implementing new Department processes for detecting and analyzing identity theft • Negotiated vendor contract which resulted in $280,000 annual cost savings • Project managed the implementation of the Company fraud detection system• Successfully met Department and Operational budget requirements each year as Manager/Supervisor• Increased Department productivity by over 15% each year as Manager/Supervisor with no increase in staff by developing a more efficient workflow process that best utilized each staff member’s strengths