Professionally qualified Senior Project Manager who has worked in the Finance, Manufacturing and Business Process Outsourcing industry for 26 years. Proven track record, results driven and customer focused whose key strengths include being organised, practical and with a desire to succeedKey Project Achievements- Program managing multiple projects for a major WA Government Department- Program Manager for the requirements gathering phase for delivering a Customer Relationship Mangement platform for a key Singaporean Government body - Implementation of a CRM Stakeholder Management system for the Policy, Government and Public Affairs department of a major international oil and gas company- Implementation of multiple MS CRM projects- Implementation of MS Dynamics GP Inventory module together with a fully automated, paperless, procure-to-pay eProcurement solution, mobile Sales solution and online shopping portal- Large contract management system for a major company in the Oil and Gas sector- Highly customised CRM Case Management system for the registration, notification, mediation and arbitration of Native Title claims administered by a Federal Government agency- Managing the development and launch of a new internet banking solution for HNW customers- Outsourcing of incoming member's claims and the provision of a workflow system for a leading WA Health Insurer- Provision of an electronic invoicing delivery and payment system for a major national supplier of home improvement and building material products