David Willis Email & Phone Number

Independence, OH

As Contract Renewal Coordinator, I build long-term, positive customer relationships by creating renewal proposals, providing customer quotes, processing orders, and renewing customer contracts for commercial and government accounts. I continually engage with clients to maintain a rolling schedule of renewal opportunities, address sales-related inquiries by.

• As Account Development Rep, I managed business relationships in an industry-based territory, establishing relationships with new and existing clients. I also managed more than 500 accounts, generated new leads through.
• Facilitated Zoom presentations and webinars to demonstrate custom merchandising products to customers.
• Increased sales territory from $5M to $7.2M and improved gross margin percentage.
• Communicated project status and timelines with clients and ensured 100% client satisfaction.
• Worked closely with marketing team to develop pricing strategies and promotional and discount programs to generate and consistently meet 5% annual growth quota.
• Collaborated with engineering, design, sourcing, and production teams to design, build, and ship customized merchandise displays, stands, and sign holders to meet unique client needs.

As Customer Service Rep, I provided freight estimates, proof of delivery, bill of ladings, invoices, and replacements for shortages or damaged goods and accurately entered sales quotes and orders for customers and District Sales Managers in the company’s database. I successfully led the team in key performance metrics (KPMs) for orders processed, phone.