David Johnson Email & Phone Number

Pittsburgh, Pennsylvania

Ancillary Provider Strategy

Pittsburgh, PA

* Identified opportunities for business process improvement, automation, and risk mitigation; * Produced Vision, Use-Case, and User Specification documentation for Health Provider incentive programs * Transformed business concepts into business processes and data models, collaborating on project teams to implement changes * Created Process Flow diagrams.

* Reviewed, documented, and identified improvements for Ciber's Pursuit Sales process using Use Case and Process Flow diagrams. * Performed Gap Analysis of procedures, training, and other resource materials needed when onboarding new employees. Developed Wiki pages as a means to navigate and access onboarding materials.

* Identified opportunities for business process improvement in the Sales and Underwriting of Workers Compensation Insurance policies; Formulated project plans and objectives; Incorporate technology and modified procedures to resolve processing delays and eliminate duplication of effort * Created and executed test scripts, defect resolution and user.

Business/Data Analyst - Acquisition Loan Accounting Team, PNC Bank * Developed data mapping and conversion procedures for purchased loans; * Developed data validation using SQL and test scripts using Application Lifecycle Management; * Participated in QA, Mock, and Production conversion processes and researched data fallout

* Supported and implemented Dunn & Bradstreet Fixed Asset, Accounts Payable, Tax, and CapitalProjects applications on an IBM 3090 Mainframe, including installation of new releases, program updates, applying COBOL and DYL280II to create reports and interfaces * Implementing and administrating Corporate Forms Package, which entailed maintaining a thorough.

* Responsible for participating in the development, maintenance and enhancement of business applications, collaborating with customers, staff, colleagues and other stakeholders to identify user requirements, assess available technologies and recommend solution options * Implemented and maintained an automated airline reservation application for the Travel.

* Responsible for participating in the development, maintenance and enhancement of business applications, collaborating with customers, staff, colleagues and other stake holders to identify user requirements, assess available technologies and recommend solution options * Designed and implemented, as the Project Leader, the automated electronic form.