Assists General Manager with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, inventory control, customer service, leadership development, associate morale and other duties as assigned.

Leading store team of 50 associates with emphasis on customer service, associate development, and services sales growth. Annualized revenue of 5 million in 2013 that exceeded expectations. Benchmark customer service feedback ranked in top 10% of all Southwest stores. Strategy of cross trained associates created an environment of associate inclusion that resulted in low turnover of 23% in 2013. Successfully achieved training store status for new managers within the company. Provide weekly… Show more Leading store team of 50 associates with emphasis on customer service, associate development, and services sales growth. Annualized revenue of 5 million in 2013 that exceeded expectations. Benchmark customer service feedback ranked in top 10% of all Southwest stores. Strategy of cross trained associates created an environment of associate inclusion that resulted in low turnover of 23% in 2013. Successfully achieved training store status for new managers within the company. Provide weekly manager feedback on performance. Monthly manager calibration meetings to align business opportunities and celebrations. Show less

Leading store team of 30 associates with emphasis on customer service, associate development, and services sales growth. Annualized revenue of 3.0 million in 2013 that exceeded expectations. Benchmark customer service feedback ranked in top 10% of all Southwest stores. Strategy of cross trained associates created an environment of associate inclusion that resulted in TOP 5% COMPANY WIDE 2009. Successfully achieved training store status for new managers within the company. Provide weekly… Show more Leading store team of 30 associates with emphasis on customer service, associate development, and services sales growth. Annualized revenue of 3.0 million in 2013 that exceeded expectations. Benchmark customer service feedback ranked in top 10% of all Southwest stores. Strategy of cross trained associates created an environment of associate inclusion that resulted in TOP 5% COMPANY WIDE 2009. Successfully achieved training store status for new managers within the company. Provide weekly manager feedback on performance. Monthly manager calibration meetings to align business opportunities and celebrations. Show less

Responsible to drive sales and profit for a $15 million dollar store with high standards on visual presentation, operational excellence, and associate engagement. Continuous delivery on monthly revenue budgets. Daily responsibilities include overseeing a store team of 58 employees in both sales and support. Weekly review of associates training and review of performance. Monthly P&L reporting and analysis of gap performance

Accountable to providing a high level of business oversight and achieve corporate standards in a highly competitive retail category. Directed Commercial Sales, Retail sales, and Tech services teams with up to 60 employees and 15 million in annual revenue.

Directed store operations, purchasing, merchandising, finances, business development, customer service, and sales for retail centers with up to 130 employees and $30 million in annual sales. Supervised up to 15-member management staff, including 6 assistant managers. Reviewed key lines and items to drive revenue growth by promoting high-demand products and maintaining merchandise presentation standards.