David Kosch Email & Phone Number

Hackettstown, New Jersey

Woodcliff Lake, New Jersey

Deskside / Walk-in Center Support Specialist

Parsippany, New Jersey

• While assigned to Hewlett Packard’s Deployment team, assisted in the delivery of approximately 200 HIPAA-purposed “A3”multi-function printer/copiers. Responsible mainly for the education of the end users and clinical.

Greater New York City Area

• Supported Asset Science’s cell phone diagnostics software for several local high volume phone processing sites.
• Duties included software bug and feature adjustment reporting using Zendesk, JIRA, Confluence, Bamboo and other Atlassian utilities. Performed light code editing with MS Visual Studio Code and GitKraken for version.
• Also helped to maintain approx. 200+ Linux OS workstations and their proprietary hardware configurations.

Verona, New Jersey

• Managed remote client systems and equipment with several utilities to proactively minimize downtime, such as ConnectWise Automate (formerly LabTech), Replibit BDR Management, PDQ Inventory, WattBox remote power.
• Assisted with network and site implementation, server repair, media and security systems, and deployment of physician equipment for use in terminal service environments.
• Custom built desktop workstations and mobile nursing stations of varying form factors for approximately 40 physician offices throughout the metropolitan NY/NJ area.
• Prepared and maintained mobile wireless/ broadband devices of all kinds for remote, HIPAA sensitive patient care.

Montclair, New Jersey

• Maintained the hardware, operating systems, security and clinical applications of approximately 400 workstations.
• Assisted with Active Directory user, security group and share management. Also performed servermaintenance, monitored routine backup processes and installed both conventional and wirelessnetworking equipment.
• Specialized in the building and fabrication of non-standard computing equipment, such as mobile wireless workstations, medication carts, kiosks and wall/arm mounted systems.

Morris Plains, NJ

• While assigned to Pfizer Pharmaceuticals, responsibilities include:
• Global domain account (standard and non-standard) creation, as well as security group maintenance, share creation and other typical AD problem resolution.
• MS Exchange function adjustments, Resource mailbox and Distribution List maintenance
• Common level 1 software and remote access troubleshooting.More details are provided in the resume attached to this profile.

Cedar Knolls, New Jersey

• While assigned to Celgene/Lifebank Corporations
• Performed typical Help Desk functions for Celgene’s R&D division, a group of approximately 75.
• Assisted with the migration of stem cell research data out of Excel spreadsheets into SoftBank database.

East Hanover, New Jersey

• Managed approximately 200 front and back-end workstations, several legacy Baker Cell medicationdispensing systems and a small group of 4 dedicated prescription scanning personnel for Express Scripts mail order pharmacy.
• Created and maintained online knowledgebase for pharmacy and office users to utilize when faced with typical system and OS level computer problems.