Social Media Marketing Manager
CurrentCreative and strategic manager for a major branded Social Community of 140K (+) via Facebook as well as lead for all outlets for our Social Media Department; Facebook, Twitter, YouTube. Creative and strategic head of all Premium Ad spend, Pay Per Click, and out-sourced social media messages via all social outlets. Managing all destination markets (30+) social media efforts, working directly with each market, directing creative and strategic planning for all social efforts. Head of all 3rd party sources in which we utilize all development and application builds for product on our social network. Managing all relations with Facebook Account representatives and maintaining growth through contant interaction with our outside sources. Personally interacting with our community including; all wall posts, direct fan acquisitions, customer service, contest, sweepstakes, brand awareness, direct interest with the product. I also manage all context and communication between our community and our customer service department. I provide a liaison like service between the communities word and the efforts that take place to give them social feedback and resolve all issues with any related request via our social tools.