David Lebron Email & Phone Number

Jericho, NY

• Serve as project manager on many initiatives such as application updates, patches, and new application deployments; coordinating resources across multiple organizational divisions
• Work in a team oriented atmosphere to ensure 24/7 availability of over 30 applications for the Lightpath business including on-call support; while maintaining SOX compliance
• Support application servers running Unix/Solaris and Wintel
• Perform regression testing in development & production environments and triage/diagnose reported issues
• Serve as liaison between Lightpath and software developers to find solutions for complex application errors
• Prepare Job Aids for internal IT staff and training materials for end users

Islandia, NY

• Handled Level I and Level II ERP support and managed the Help Desk on the ERP side
• Worked closely with the IT Business Analyst in complex projects around ERP system
• Conducted and documented thorough application testing during development phase
• Conducted company-wide training of new application roll out
• Managed a ~$100k technology upgrade project including product research, vendor-relations, procurement, & roll out; within schedule, budget, and quality requirements
• Developed workflows to automate various business processes such as nightly table maintenance & triggered email notifications

• Implemented a cloud based ticketing system for IT used by thousands of users
• Wrote scripts to automate daily tasks resulting in the saving of many work hours for the university
• One of the first employees to serve in a lead role as a student
• Served as sole point of contact for south campus departments (~500 employees)
• Mastery level of PC hardware and software IT knowledge
• Trained incoming student employees in virus removal and hardware installation

• Computer and network support duties:
• Installation, setup and configuration of PC hardware and software
• Monitor, troubleshoot and diagnose issues on a daily basis
• Diagnose and resolve software and hardware issues
• Perform wired/wireless network troubleshooting and resolution of issues related to TCP/IP, DNS, DHCP, etc.
• Provide support for Windows XP, Vista, 7, Mac OS 9.x, 10.x, & Unix OS’s

• Worked aside secretary to organize and file confidential patient data while servicing a heavy call volume
• Replenished all medical facilities with proper supplies while maintaining an up to date stock sheet
• Weekly network maintenance
• Used a set budget to create a network of computers including wireless laptops, printing server, and set daily back up routines

B.S, Information Systems; Business Administration Specialization

Activities and Societies: Lambda Upsilon Lambda, Latin American Student Organization, Society of Hispanic Professional Engineers, Stony.

High School Diploma With Honors

Activities and Societies: Wrestling, Football, Robotics