David Lengowski Email & Phone Number

As the Administrative Operations Manager at Commonwealth Packaging, I oversee the implementation and optimization of tools like Anvyl, 2Ship, ZoomInfo, and Microsoft 365 to support the company's growth. I analyze current processes, collaborate with departments to identify needs, and stay updated on new technologies. Additionally, I provide IT support for employees, develop annual budgets, participate in the Operations Management Team, and promote a positive company culture.

San Diego, California, United States

As an Office Manager at Commonwealth Packaging, I oversaw warehouse and office policies, supervised staff, and managed timecards. I maintained customer relationships, coordinated cleaning services, and handled inventory management. My role involved ordering supplies, maintaining equipment, troubleshooting, and liaising between offices. In the warehouse, I managed inventory control, receiving, and shipping. I also provided customer support through order entry, shipping assistance, and corporate communication, ensuring smooth operations and effective collaboration.

San Diego, California, United States

As a Customer Service Representative/Sales Support at Commonwealth Packaging Company, the role involved providing exceptional customer service, managing and tracking orders, and supporting sales documentation and quoting processes. Key tasks included order entry, customer communication, and data management. Proficiency in Microsoft Office Suite, strong communication skills, and effective collaboration were essential to contributing to the company's success.

Berlin, Germany

At ibis Styles Hotel Berlin Mitte, as a Front Office Agent, I played a pivotal role in the hotel's grand opening, having been a crucial part of the preopening team. My responsibilities included setting up operational procedures, managing guest check-ins and check-outs, and providing exceptional customer service from day one. I handled reservations, coordinated with various departments, and ensured a seamless guest experience. This position required strong communication skills, meticulous attention to detail, and the ability to adapt quickly in a dynamic and fast-paced environment. My involvement in the preopening phase contributed significantly to the successful launch and smooth operations of the hotel.

Berlin, Germany

At ibis Hotel Berlin Mitte, the role of a Front Office Agent involved managing guest check-ins and check-outs, providing excellent customer service, handling reservations, and coordinating with various hotel departments to ensure a seamless guest experience. Responsibilities also included addressing guest inquiries and issues, managing billing processes, and maintaining accurate records. This position required strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Berlin, Germany

As a Hotel Industry Expert (Hotelfachmann) at ibis Hotel Berlin Spandau in Germany, I completed a comprehensive three-year apprenticeship that provided extensive training in all areas of hotel operations. My responsibilities included managing reservations and reception, food and beverage service, housekeeping, merchandise management, and marketing. I gained proficiency in professional communication with guests, both in-person and via digital channels, and developed a thorough understanding of the interfaces between different hotel departments. This apprenticeship equipped me with the skills to ensure high-quality service and smooth operations within the hotel environment.