David Leuzzi Email & Phone Number

Denver, Colorado, United States

• Efficiently lead and oversee cross-functional project teams to achieve business objectives and deliverables.
• Manage project scope, changes, and requirements, ensuring alignment with stakeholders' expectations
• Plan, coordinate, and execute project timelines, ensuring adherence to deadlines and budget constraints.
• Facilitate effective communication among team members, stakeholders, and clients, providing regular project updates and status reports.
• Identify project risks and implement proactive mitigation strategies to minimize potential issues.
• Continuously monitor project progress, analyzing metrics and key performance indicators (KPIs) to ensure project success.

Denver, Colorado, United States

• Lead tactical 1:1s meetings with ICs to evaluate and monitor their production and quality metrics and provide coaching if necessary
• Worked cross-functionally with partner teams to assist with escalations, align scope of new processes, and help improve working relations
• Optimized production processes by meeting with carriers to maintain visibility of shared pain points and work together to coordinate resolutions
• Created various internal reports and tools to improve team submission efficiency regarding inventory management.

Greater Denver Area

-Gather and record crucial information from our insurance carrier partners and evaluate customer payroll records that will help us keep our benefits customers compliant.-Ran statistical analysis on group performance and presented process improvements going forward-Set up internal reports and tools to improve team submission efficiency.-Manage benefit.

Westminster

- Responsible for managing high volume of customers while upholding the highest customer satisfaction- Achieved Partner of the Quarter for outstanding service and support towards both coworkers and customers- Tasked with reaching store sales goals in regional competitions- Accurately managed transaction currency and calculation of store tips on a weekly.

Westminster

- Managed various reporting and spreadsheet tools to analyze and present statistical quarterly and annual data for both internal and external groups- Led and coordinated with a variety of internal groups to confirm data accuracy and find solutions to reporting issues- Supervised and tracked daily tactical issues; ensured client company satisfaction with.

Longmont, CO

- Mastered application technology to track, evaluate, and process customer orders- Translated Spanish speaking customer requests for other employees to better assist and support clients- Coordinated responsibilities with other associates to manage the planning of client projects- Handled a high volume of clients and identified high priority work.

Longmont, CO 80301

- IT support for various international companies- Provided phone and email assistance in order to solve client problems and anticipate needs- Mastered multiple interfaces and programs in order to document and manage incident reports- Specialized in Tier One Responsibilities: Password resets, Account management, Incident Filing, Data Analysis, Contact.

Niwot High School

- Programmed lights and audio for theatre productions- Maintained and Replaced stage equipment- Built stage props

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: International Affairs Club, International Coffee Hour

Associate Of Arts And Sciences (A.A.S.), International Relations And Affairs