I continued to be promoted through progressive leadership roles, culminating in becoming the Senior Director, IT Operations for the last 15 years with the company maximizing the capabilities and performance of a world class, enterprise IT infrastructure.Among my key contributions and achievements, I…Served as the enterprise-wide Microsoft Licensing SME for all 20+ Microsoft agreements with Comcast. I advised teams on licensing, liaised with vendors regarding Microsoft products, and assisted with negotiating new Microsoft contracts.Optimized the performance of multiple teams, including Telephony, Audio/Visual, IT Procurement, Asset Management, Client Services, Executive Support, and more. My direct reports were mostly Directors and Senior Managers.Delivered the ongoing training, coaching, and support that enabled both direct and indirect reports to excel and grow as professionals.Acted as a strategic business partner to other senior leaders and member of the executive team, influencing high-level decisions and continuing to evolve the IT strategy.Worked hand-in-hand with leaders across other business units to understand their technology-specific challenges. I collaboratively problem solved issues, consulting on new products and/or projects each unit was proposing and/or planning to ensure alignment with enterprise infrastructure and practices.Orchestrated responses to outages, leading technical teams to resolve issues and regularly reporting progress to executive leaders.Spearheaded the migration of 100K+ users and 95K+ SharePoint sites from on-premise Microsoft technologies to the Microsoft 365 platform. I was able to reduce their server footprint by 93%, eliminating 382 physical servers. Was designated as IT SME and in-house consultant for all IT aspects of the buildout of two new corporate headquarters buildings in Philadelphia. I succeeded in incorporating cutting-edge technologies and completing both buildings on-time and within budget.