David Luck Email & Phone Number

Leicestershire, England, United Kingdom

East Midlands

My current role is field based, my area is the East Midlands. I am responsible for the large Key accounts in the region, covering a lot of multi site operators and national account groups along with larger single customers. I work hard to ensure my clients are fully aware of all aspects of the company, from the selection of goods we offer through to the financial/lease packages, and high spec customer service design packages available to them. I work towards agreed activity & monetary targets to maximise opportunities.

East Midlands

This regional role, within a pub management company is developing sites/brands and driving sales at each site, people recruitment & general accountability of each site. This includes developing new promotions and initiatives to increase footfall and turnover, ensuring proper stock management is maintained and enforcing manager accountability through auditing and control procedures. This role includes a high level of interaction and trust between the managers and myself. I am responsible for their training, personal development and awareness of company procedures/statuary requirements. I am instrumental in taking on and letting go of sites across a wide geographical area, depending on a selection criteria to ensure our financial stability. We lease these sites from the major pub companies. Having recently ventured into Marston’s retail sites, which we run in conjunction with the Pub co Regional Managers. These sites are proving to be extremely successful for us, requiring a high standard of management and branding, with very customer focused teams. These joint ventures are building my current portfolio significantly.

Oxford, United Kingdom

Smartcellar offers a class-leading range of proprietary technologies and services that increase profits through dispense quality assurance, volume recovery and utility monitoring. As this was a start up company, I had to build all sales leads and build a customer base from scratch. I had to initiate contact leads, present the companies products and service options, then after completing the sale, move them to complete and pay for the orders. After winning the customer I then acted as their key point of contact between us and the customer, and ensure that the customer’s expectations are met.During my time within this role I have generated, and closed deals within the leisure sector, including pubs, clubs, bowling alleys and theme parks. I have increased the companies profile within the industry and arranged press releases and advertising within the trade magazines.

Stockton On Tees

Brulines is the UK market leader in Dispense and Brand Quality Monitoring systems supplying vital management information to our clients. I have full responsibility for the profitable development of key customer accounts at both national and regional level. I have monthly direct contact with Managing Directors and management teams to ensure they are using the analytical data to its best effects.The role requires me to handle new business, pursuing it and ensuring Brulines meets and beats their expectations. I am also responsible for running a team of 5 Customer Account Managers, who directly address any product leakage within each of our major client accounts, of which I ensure all service levels are achieved and review with both the client and the customer account manager. I was made redundant from this role.  Account Management of up to 10 Regional/National Accounts Annual Account turnover of £6 million. Increased new business account to £3million within the first 12months. Successful recruitment and management of a team of Customer Account Managers Over achievement of budgeted sales.

Bury St Edmunds

Responsible for 60 sites in Suffolk and East Anglia, within Green Kings Pub Partners. The sites are a complete variety of business styles ranging from town centre, high street young people venues, and accommodation sites through to country food houses. Trading strategy’s and management styles require flexibility in development and implementation. These Business’s are a variety of Leases and Tenancies. Many have other retail operations attached or involved within the detail.  Successful recruitment of tenants/lessees Achievement of budget. Successful integration of Laurel Pubs into the tenanted estate. Introduction of new business opportunities.