Integrator and results-oriented leader with significant experience in the imaging solutions and technology industries. My expertise includes proficiency in data extraction and analysis, developing and implementing processes and dashboards to measure progress, and managing operations to achieve clearly defined goals.I firmly believe in developing the skills and talents of the teams I manage by creating a defined structure with expectations and accountability as well as two-way communication with all staff. I consider myself well read and carry out Jim Collin’s “20 Mile March” on a daily basis. My accomplishments include:- Started DRJ computing in 2004, an IT business consulting firm, from the ground up to become a highly respected and profitable company- Negotiated a lucrative sale of DRJ to Repeat Business Systems in 2009, a technology company with a national reputation for excellence, and became their Chief Operating Officer- Developed and grew Repeat Business’s IT division to 20% of the corporation and also increased service operations gross profit from 35% to the 55% industry benchmark- Increased operating income at RBS to exceed industry benchmarks as mapped out in the model for success- Provide thought leadership on cutting edge operations/service techniques and methodologiesI have guided my team through13 successful acquisitions.