I am a Solution Standards Consultant at Hyland Software, a leading provider of enterprise content management and business process automation solutions. With over 11 years of experience in supporting, delivering, and designing standard solutions for Hyland's healthcare customer base, I have developed a strong and well-rounded understanding of fulfilling business process requirements with technical solutions. My primary role is the end-to-end build of standardized and repeatable software solutions to meet the diverse and complex needs of Hyland's healthcare customers. These solutions can range from small drop-in configuration exports to fully productized offerings spanning several customer departments and business processes. I am responsible for sorting and prioritizing incoming solution requests, building business case requirements, creating project plans and documentation, designing, building, and testing the solutions, and enabling other departments to effectively sell, deliver, and support the solutions.I also serve as the Healthcare Clinical Solutions Subject Matter Expert (SME) for the organization, providing technical guidance, training, and feedback to various internal and external stakeholders. My mission is to deliver high-quality, innovative, and scalable solutions that help Hyland's healthcare customers achieve their business goals and optimize their outcomes.
Listed skills include Computer Repair, Software Installation, Computer Maintenance, Technical Support, and 15 others.