David Macmillan Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Denver Metropolitan Area

Perform duties of Tier II Implementation Specialist as well as support and train new and existing Tier II Implementation specialists.

Denver

-Implement CardWizard Solution to banks and financial institutions -Work directly with software development team to improve product and processes-Write and implement technical documents and guides-Provide compliance advice along the standards of PCI-Work directly with customers and their IT team to ensure effective implementation and usage of the EDC software product line-Provide support for EDC’s catalog of hardware where necessary

Greater Denver Area

Summary:Provides on-site execution of CS-iQ Implementations. Works directly with the client, software engineering team, and internal project team to ensure all requirements for installation and training are met. Manages all or portions of projects from the beginning of Pre Implementations activities through project completion and hand off to helpdesk/support team.Essential Job Functions:Prepare, plan, and execute software implementations for STERIS Corporation clients.Coordinate with client, STERIS project coordinator, sales, technical resources (programmers, help desk, etc) and other groups to ensure implementations are on time and within budget. Coordinate and/or lead all implementation related meetings and events.Assist Sales with pre-implementation Customer Site Visits. Serve as a software subject matter expert to assist the clients and Sales with implementation and configuration decisions.Assist client and/or vendor with hardware planning and provisioning. Software implementation data preparation and editing. Example: prepare count sheet data for upload into software solutions.Execute hardware and software installation as indicated in project plan.Develop and provide training to end users and client staff. Create Reference Manuals and Training Material.Conduct implementation and post-implementation assessments. Produce final report after implementation.Desktop and Network Support / Troubleshooting when not on Customer site and during home weeks.Extensive Travel. During implementations, will work 100% at client locations.Continually improve implementation and training tools and procedures.

Denver, Co

Solutions Engineer / Implementation Specialist-Consult and support current and new users of our application software solutions-Consult and support channel partners throughout the qualification and sales process-Create materials for, and conduct, channel training (I have trained over 1,500 individuals since Jan 2016)-Create tools and aids for channel and internal use-Perform duties of Partners Relations at a smaller capacityPartner Relations Representative -Perform cold and warm email and telephonic outreach into sales organizations.-Schedule and conduct webinar training sessions for individual sales offices and sales regions within channel partners.-Develop and revise sales training content, selling guides, and sales materials for your channels.-Develop and maintain close relationships with key sales leaders within Commerce Sync channels.-Periodically visit key sales leaders face-to-face, as well as engage sales channel members and Commerce Sync customers at trade shows and conventions.-Steward channel sales as a scalable sales program, utilizing CRM system, refining and tracking channel sales metrics, and reporting results to Commerce Sync management. -Work directly with the Vice President of Sales to stimulate Business Development and enhance partner relations. -Provide Customer Support when necessary--Promoted in June 2016 to Solutions Engineer (Above)Customer Experience -Process ticket requests. -Utilize Zopim, Splunk, proprietary software, and Zendesk to manage technical issues. -Provide data and feedback to software engineers. --Promoted in January 2016 to Partner Relations (Above)

Aurora, Colorado

Maintain up to date knowledge of HIPAA and all Veteran Affairs Policies. Collect Patient Data. Conduct Patient Support. Work with external hospitals and care facilities to ensure patient care has been conducted. Collect patient records. File patient Records. Complete and file patient consults. Perform duties, with little to no supervision, and report directly to the Chief of the Non-VA Care (Fee Basis) Coordination Department.

Greater Denver Area

- Manage and direct 15-20 staff members per shift (55-70 total, 90+ during city events such as Taste of Colorado). - Engage in and administer training, coaching, and evaluating of staff to ensure results are up to standard.- Create and implement training materials- Develop and oversee Standard Operating Procedures- Collect and report stakeholder feedback - Work overnight and extended hours as needed. - Assist in major city event coordination and execution.- Use medium heavy equipment- Oversee or personally dispose of and/or destroy bio-burden safely - Work directly with city and county government officials

Denver, Co

Leader of the Self-Accountability Initiative, a program for self-development within the university staff. This program encouraged the staff to take it upon themselves to meet daily and weekly goals. Day to day duties included performing 200-250 outbound dials a day to prospective students. After establishing contact with prospective students I would then assist students in the enrollment process. After enrollment and financial services were completed, I serviced students as an advisor throughout their first session of classes. Upon completion of their first session, I would then turn them over to their dedicated advisor.

Littleton, Colorado

I helped to create a lead database from scratch. During my time at this organization, Lagardere was breaking into a new market. Having played lacrosse through college and internationally, I was an ideal candidate to create new business relationships with coaches around the country. Along with working for the Rock the Box Lacrosse franchise, I assisted in coordination of events for Hoop It Up Basketball, Let It Fly Football, and Kit It Soccer. Also, I helped to develop a direct marketing campaign.

Started as a Product Builder and Tester and was moved to General Manager within Two Months. I helped to develop new products directly with the partner owners. During our marketing events, I coordinated or event schedules, planned marketing campaigns, and managed volunteers and temporary staff. I did so through propriety HRM Software developed in house. Our primary business was through licensed authorized dealers purchasing at volume. I would negotiate terms of their licensing and pricing sheets. I would also negotiate major purchases. Directly managed up to 25 employees, managed all departments including but not limited to: sales, marketing, shipping, business to business relations, customer service, and research and development

Tarpon Springs, Florida

Managed up to 20 people while providing strategic and operational guidance to the owners. Also served as the master airsmith and event coordinator. My daily duties included retail sales management, financial analysis, procurement, recreational field design, general store and mechanical maintenance, and payroll management.

Bachelor, Business Administration; Management

Activities and Societies: Lacrosse, E.Org, Theta Phi AlphaCoursework: Business Ethics, International Business, Finance for Managers.

Achieved High School Diploma, General Studies

Activities and Societies: Swimming, Football, Wrestling, JROTCFootball, Swimming, and Wrestling Letterman. Captain and company commander.