With over 7 years of experience in project initiation and implementation of market leading point of sale hardware and software, I am a software implementation specialist with a hospitality management background. As the Operations Manager at Fedelta Point of Sale, I provide oversight and leadership across all departments and ensure the smooth and efficient running of the business.My core competencies include analyzing and improving organizational processes, quality, productivity, and efficiency, as well as managing customer service, marketing, and recruitment. I am passionate about delivering innovative and customized solutions that meet the needs and expectations of our clients in the hospitality and retail sectors. I leverage my skills in G-Suite, Salesforce & ClickUp to facilitate collaboration, communication, and coordination among internal and external stakeholders.