David Moore Email & Phone Number

Timaru

Timaru

Independent Marriage and Civil Union Celebrant. A confident and proficient speaker with a flexible attitude, I will work with you to create and deliver your dream ceremony.

Timaru

Leading the implementation and coordination of workforce projects and programmes including, workforce analysis, engagement surveys, managing and facilitating youth careers programmes and communications,

General HR duties plus recruitment, on-boarding and management of rosters for junior doctors.Communications

Installation, training, project management, field service, customer service

Relationship Management, communications, service delivery

Wellington

Responsible for account management of corporate accounts in Auckland, Hamilton and Wellington. Customers included government departments, private corporations and universities.Developing new businessDeveloping and maintaining strong customer relationshipsMaintaining customer satisfactionNegotiating Service ContractsDeveloping solutions and proposals including pricing and presentationsWhile in this account management position also maintained responsibility for service delivery management for three key accounts.Achieved excellent customer satisfaction rating.

Wellington

Responsible for ensuring that Ericsson meets its contracted service delivery commitments for its Managed Services Customers.Developing and maintaining strong customer relationships Driving internal resources to achieve the SLAs and a high level of customer satisfactionCreating opportunities to reduce costs and increase revenue for both the customers and Ericsson Developing and negotiating Service ContractsDeveloping service solutions and proposals including pricingDesigning and improving service processesDeveloping strong relationships with internal and external service providers

Wellington

Managing the National Field Service operation for Ericsson’s business and corporate PABX customers. Staff performance management including formal performance appraisals (10 Engineers in Auckland, Wellington and Christchurch and four Customer Service Representatives in the Ericsson Contact Centre in Wellington).Operational management including resource scheduling and day to day management of fault restoration and technical maintenance.Financial Planning and purchasingManaging the relationship and contracts with sub-contractors

Wellington

Managing the installation and upgrading of Ericsson PABX systems and related products. Responsibilities include:Scheduling projects and co-ordinating resources in co-operation with other project managers and service personnel.Financial managementCustomer liaison including running project meetingsAssisting with sales proposals and Presenting to customersCustomising systems to meet customers’ needs

Wellington

Managing the maintenance of the Ministry’s Secure Communications at 48 overseas posts. Responsible for a staff of 9 plus contractors. Responsibilities include:Staff development including team building and motivationPerformance management including formal performance appraisals Operational planning Project management including the installation of LAN cabling at all 48 overseas posts and frequent moves, renovations and new installations at overseas posts.Day to day management of fault restoration and technical maintenance.Financial Planning and purchasingLiaison and participation in working groups and task forces with other divisions of the Ministry and outside organisationsProviding technical advice to clients

Certificate In Youth Leadership, National Certificate In Youth Work (Youth Leadership) (Level 3)

Graduate Diploma In Business Administration, Business Administration And Management, General

Post Graduate Diploma in Business Administration

Education record