Technical Support Center / I/Mar Help Desk
Artic Slope Federal Technical Services
Responsible to operate and maintain the Technical Support Center (TSC). The content of the TSC shall consist of technical data relating to systems and equipment installed in configuration managed areas. This includes all completed 50 SW Form 19 packages, TOs, NFPA standards, NEC, manufacturer’s handbooks, and other published standards listed in 50 SWI 17-101. Additional duties include ensuring physical and electronic integrity of the TSC; provide assistance to users; developing and publishing… Show more Responsible to operate and maintain the Technical Support Center (TSC). The content of the TSC shall consist of technical data relating to systems and equipment installed in configuration managed areas. This includes all completed 50 SW Form 19 packages, TOs, NFPA standards, NEC, manufacturer’s handbooks, and other published standards listed in 50 SWI 17-101. Additional duties include ensuring physical and electronic integrity of the TSC; provide assistance to users; developing and publishing appropriate physical and electronic user manuals, and cataloging data electronically and/or file hard copies. Upon Form 19 packet closures, format all documentation and digitally archive in the TSC. Perform duties of the Installation/modification authorization request (I/MAR) as alternate administrator. Show less