With over 14 years in the technology sector, my journey has been driven by a passion for intelligent systems and a commitment to technical excellence, currently at Keltie. My expertise lies in managing IT infrastructure with a focus on modern solutions like MS Azure and AI-driven technologies. The mission at Keltie aligns with my dedication to innovate and optimize, ensuring that our team consistently delivers cutting-edge support and infrastructure management.In my role at Keltie, I've honed my skills in cloud technologies and intelligent systems, particularly with MS Azure, Endpoint, and AI-driven Solar Winds Cloud. Leveraging certifications in Generative AI Fundamentals and AI introduction, I've been instrumental in integrating Sophos and Mimecast for enhanced security, and PRTG for network monitoring, ensuring robust and efficient IT operations. Our team's success is a reflection of our collaborative efforts and shared goal of continuous improvement in the IT landscape.