David Rose Email & Phone Number

London, Gb

• Lead the team responsible for all resource planning and delivery functions for the above wing Heathrow ground team working across multiple departments with different skills, contract types and trade union agreements.• Manage the on the day allocation function of the 5000 Heathrow ground staff, ensuring that manpower is utilised in the most efficient way possible with any consistent data trends or on the day issues fed back into upstream modelling. • Ultimately accountable for modelling, analysing and maintaining robust manpower plans which deliver against both financial and operational performance metrics.• Manage, coach and develop a multi-functional resource planning and delivery team. Instilled a culture of open feedback and continuous improvement, empowering teams to challenge current ways of working to better business performance.

• Senior Manager for London Heathrow Terminal 3 responsible for all aspects of the above and below wing British Airways operation and customer proposition.• Defined the Terminal 3 strategy and culture, prioritising the needs of the customer whilst protecting and improving overall business performance. Delivered a significant change programme which paved the way for fundamental improvements to the way British Airways operated out of Terminal 3.• Elected in 2018 as the Terminal 3 Chairman of the Airline Operators Committee (AOC), also sitting on the AOC Executive. As Terminal 3 AOC Chair, represented all member airlines at Terminal 3 in discussions and negotiations with the airport authority and regulators. Also worked alongside the AOC Chief Executive to restructure the business and define a future business plan which delivered more transparecy and accountability to the organisation's activities.

London, United Kingdom

London, United Kingdom

Bachelor Of Science (Bsc), Mathematical, Statistical And Actuarial Sciences, 2:1

Education record

Three Advanced Highers - ABC Five Highers - AAAAB