David Parry Email & Phone Number

Leeds, England, United Kingdom

Microsoft Teams Agent support for all contact centre staff across both sales and pre travel services departments as their first point of contact.Assist in converting leads in to sales, query resolution, coaching and developing for agents to find the answers themselves, do the amendments for bookings across multi inhouse databases and platforms.This is for.

• Manager of Inflight Champagne.This involves keeping within SLA agreements to contact customers to take payment for the order and manage the order to be loaded to the aircraft for the flight.HomeWork Support Agent. This.
• Ability to prioritise ever changing workloads.
• Efficient in completing tasks to tight deadlines.
• Understanding of systems and processes.
• Adaptable to change in a fast paced environment.
• Capability to achieve individual and team targets and KPI’s.

Harrogate, United Kingdom

Business to Customer Development Executive.Qualified for UK Financial Services Regulations & Ethics with CF1 module passed.Fully qualified Protections Introducer.

I manage the team of telesales staff.As we are a lead generation company. With this i am responsable for all staffing issues, holidays, the day to day running of the business.I also provide day to day training to ensure that my team recieve the best training and knowledge to carry out there job and book meetings.I am responsible that all targets are.

Leeds, United Kingdom

I was the Account Manager for Shopacheck who outsourced to Golley Slater.I was in charge of the application centre and managed a team of 30 staff members.I was responsible for all staffing and ensuring that there were enough staff numbers on the phones 7 days a week.We recieved inbound calls and online applications to make applications for a door to door.