David Peterka Email & Phone Number

Littleton, Colorado, United States

Columbus, Ohio

Employee Mentoring Made Easy. MentorcliQ is an award-winning mentoring software solution that helps companies engage, develop, and retain their top talent through high-impact employee mentoring programs. At MentorcliQ, I help organizations design, launch, and support successful talent development programs. I guide each implementation with mentoring best practices, best-in-class technology, just-in-time training resources, and a winning smile (OK... a heartfelt smirk)!

Columbus, Ohio Area

Develop total content solutions (documents, how-to videos, and online content) for software products in just about every industry including IT management, finance, travel, telephony, aviation, advertising, power infrastructure, and renewable energies.Manage content development teams consisting of technical writers, graphic artists, video trainers, and production experts. Oversee client and project acquisition, artifact delivery, and quality control for all content initiatives.

Golden, Colorado

Design and produce document solutions for advanced advertising products including business intelligence, data warehousing, on-demand advertising, and linear advertising applications. Architected new single-source content delivery solution for the product suite.Developed and delivered customer training for technical products.Led initiatives to redesign documentation templates, styles and supporting methodologies to improve organizational efficiency and product quality.Mentored team members on writing and tool use.

Conifer, Co

Owned, operated and contributed to a small publishing company that produced books for Senior Citizens. Authored and published "The Senior Sleuth's Guide to Technology for Seniors" (ISBN: 0982565208)

Englewood, Co

Documented flight-charting products in multiple system architecture documents, Interface Control Documents (ICDs), product manuals, installation and upgrade guides, and release notes.Designed and implemented a Website for publishing Jeppesen's standardized messaging platform. Delivered a high volume of documents to satisfied partners and customers using the iterative RUP development methodology.

Centennial, Co

Collaborated with Orbitz development team to create content for an online portal serving travel agencies.Designed Web page layout and content for optimal usability.

Sunnyvale, Ca

Documented mobile device software management applications.Installed and maintained product instances on UNIX machine for documentation team use.Supported other writers through editorial services, document design work, and product demos.Performed documentation quality assessment and provided recommendations for improvements.

Sunnyvale, Ca

Defined all documentation deliverables and planned all IT Governance documentation releases.Managed a team of five writers to meet aggressive project deliverables.Defined and administered all documentation tools and processes for the team. This included customizing online help templates, creating a balanced review process, managing the style guide, administering source control software, and publishing documentation to the Web and CDs.Wrote new manuals for each release and revised existing documents for product enhancements.Acted as primary editor for each release’s customer-facing product documentation.Acted as primary documentation contact between other groups within Mercury including Education, Product Management, Marketing, Customer Support, Professional Services, Engineering, Release, IS, and Quality Assurance.Mentored and trained all new staff writers.

Sunnyvale, Ca

Lead Technical Writer:Wrote multiple user, integration, installation, and administration guides.Wrote the Upgrade Guide each release, which included upgrade instructions and summaries of all new features and bug fixes included in the release. Worked with developers, functional designers, and SMEs to ensure that the documentation was complete and useful. Documentation Architect:Defined the high-level documentation landscape. This included identifying which books and online help systems were required to document new and existing products. Identified different product audiences and tailored each document to the appropriate readers.Researched, selected, and customized all documentation tools and templates.Created the product documentation style guide.Integrated online help into the product, including context-sensitive help functions for high-volume screens.Documentation Manager:Collected documentation requirements, planned all documentation projects, and wrote the majority of the documents for an enterprise software application.Performed quality assessments, which included customer interviews and industry comparisons, and presented recommendations for improvement to upper management. Used Microsoft Project and Kintana’s Project Management tools to define, track, complete, and then analyze each documentation initiative. Led team to create a documentation set that consisted of over 50 active books and 10,000 pages, which were distributed via the product’s online help, the Web, CDs, and printed copy.Participated in leadership discussions dealing with organizational structure, development processes, professional growth and recognition, and motivation programs.

Malvern, Pa

Maintained a library of over 1,000 active publications. Documented power management relays (hardware and software), which protected industrial generators from catastrophic failure. Worked with engineering and product support to produce usable documents of varied technical levels. These documents ranged from hardware installation procedures to detailed troubleshooting and circuit diagrams.