David Hunter, Mba Email & Phone Number

I coordinate a development squad of eight engineers supporting a business lines claims platform with hundreds of users. Prioritizing competing interests across multiple value streams and stakeholders though diligent organization and communication is key to success.My team garnered accolades from director-level management by implementing and building upon an MVP solution to resolve significant errors in exposure creation and alleviate downstream financial reporting impact. I promoted new functionality in experimental geocoding to enhance adjuster experience and reduce claim cycle times through innovative application. I have refined our production backlog and prioritized initiatives by interviewing stakeholders to develop objectives and key results, generating increased partner engagement and improved satisfaction metrics.

Managed a seven-state territory of over $200 million with $60 million in actively-quoted premium. In one year I increased YOY policy count conversion by over 12 points, generating an additional $6 million in written premium. I aided agents in transitioning books of business as large as $5 million. Project work was a passion, and on a key initiative I developed, led, and brought to market a cross-functional team project to expand quoting defaults which increased operational efficiency, saving roughly 1,000 hours annually across approximately 50 account managers and quoters. I received company Spotlight awards for several achievements including field production, cross-sell workshop leadership, pilot program development, assumptive transfer conversion, and leading an interdepartmental remote collaboration project. I enjoy taking on additional project work and frequently acted as a business expert on project teams partnering with agile squads, product owners, business analysts, and senior management to influence project design and acceptance criteria. I led a project team which developed tools and programs promoting effective cross-functional remote collaboration. I aided development of a new on boarding process which impacted hundreds of stakeholders and led to increasing agent effectiveness in managing new book transfers by approximately a two-month reduction in startup time, or 66%. I co-led a “Day in a Life” presentation in an initiative promoting shared learning and employee career development. I also led a remote team in cross-sell journey mapping, constructing problem statements, solution brainstorming, and pilot design.

Suwanee, Georgia

Directed a $12 million field of independent agents in a challenging state and regulatory environment by focusing on engagement and relationship management. Earned an “Exceeds Expectations” performance rating two consecutive years for surpassing goals including written premium averaging 107% to plan and new business averaging 128% to plan. Created a training program and materials which reduced new agency integration time by approximately two months. Generated ad hoc custom reports and detailed market condition analysis for management. Received ACE Awards for project leadership in a national initiative, for developing an agency training program, for book transfer reporting development, and received a Platinum Bravo for leadership in a regional project.

Duluth, Georgia

Exercised discretionary decision making by balancing company profitability with agency performance in written premium growth, retention, and loss ratio.Underwrote home, dwelling fire, renter's, auto, RV, classic, and antique vehicle policies.Earned formal recognition for taking ownership of North Carolina Consent to Rate project and three territories within the state.Developed and presented training material for Salesforce.com as region Subject Matter Expert.Took lead in state renewal conversion through agent training sessions, addressing areas of concern with state product manager, and presenting underwriter training.

Assumed leadership roles in developing standard work processes and training materials, conducting training sessions, leading a system testing team, and implementing a strategic planning initiative for a new line of business. Contributed to record departmental production by generating several hundred thousand dollars of booked loans each month.

Thrived in high volume environment processing and funding 500-600 auto loans per month. Quickly became a top producer based on both booked loans and quality assurance reports. Frequently commended for exceeding QA goals with an error rate of less than one percent.

Exceeded performance metrics by approximately 140% with total loan volume in the top 5% of all producers. Gained expert knowledge of auto, marine, and RV lending process, documentation, and titling requirements.

Consistently produced sales results surmounting fixed market goals by approximately 120%. Received six “Million Dollar Lender” awards for closing over $1 million of mortgage products in each quarter.

Managed daily operational and project activities of four directly reporting employees. Developed new procedures to increase employee productivity which reduced task times by approximately 50%, resulting in overtime labor savings averaging 30 hours per week. Recognized for increasing operational efficiencies to help propel store to the top of the division.

Master Of Business Administration (Mba), 4.0

Served as team leader for duration of program. Graduated with highest honors.

Bachelor Of Business Administration, Management

Twice received University President’s recognition for academic excellence. GPA 3.91. Served as team leader for numerous successful.

Education record