David Ramirez Email & Phone Number

Greenwood Village, Colorado

Managed all Enterprise Arris, CASA and Adtran CMTS/OLT/R-PHY equipment and IP assets for the Texas market (~500 CMTS’s, OLTs and Remote PHY) for both BAU and RDOF projectsMonitored the current DOCSIS US/DS utilization of the network and added capacity on a weekly basis via adding QAMs to CMTS’s, widening US spectrum, network cardsManaged DHCP IP space for multiple regions, added/disabled/deleted IP scopes to maintain the network on a daily basis using various legacy company standards (TWC and Charter)Provided IP space and DOCSIS QAM vendor licenses for new CMTS turn-ups, as well as managed equipment needs based on current utilizationAdded additional US phases (OFDMA) and DS OFDME QAMs to mitigate US/DS contentionProject managed Enterprise-wide IP projects to renumber CMTS interfaces to different netblocksWrote IP Management and other process documents at the Enterprise levelLogged into Core Routers and Bastion Servers to perform IP Management dailyProject managed sister teams on all Network and Broadband engineering SLAs and standardsWorked on projects/systems/issues of varying complexity surrounding network planning, configuration and optimizationRan weekly calls regarding various market projects with Managers, Directors and RVPsTrained new and existing teammates on processes and implementationSkills: IP Management, subnetting, SecureCRT/Putty, DOCSIS, JIRA, EXCEL

Broomfield, Co

- Saved over $800,000 in monthly recurring charges during 2013 and 2015 through network element optimization projects and negotiations with vendors- Responsible for in-depth knowledge of the Level 3 network, evaluating and planning optimal network capacity utilization and design requirements- High level of competency in Ethernet / TDM network architecture CLEC, LEC, IXC regulatory and rate structures- Identified dozens of buildings in 2016 that were near-net and used offnet orders to create business cases to direct Level 3 to build its backbone network to the buildings, thus bringing them on net and drastically increasing revenue profit margins- Worked over 145 jeopardy tickets to resolve provisioning and capacity issues within a 1 day SLA- Worked with vendors in 2016 to find optimal and more cost effective offnet solutions before they were provisioned to save the company millions of dollars in future Monthly Recurring Costs- Wrote basic SQL queries and XCEL Macros to automate reports and research tasks- Ensured efficient and timely deployment or removal of equipment, met customer demand through analyzing current network designs, port/route consumption trends, new technologies and future opportunities for augmentation- Project managed multi-shore teams to plan, propose and drive several simultaneous optimization projects- Performed network infrastructure re-architecture efforts for both customer and voice (switch) traffic- Ensured all capacity constraints are identified such that all due dates are met and potential issues resolved- Skills: Cost Savings and Customer Impact focus, Project Management, Business Analysis, Cost Management, Break-Even Analysis, Network Design, Salesforce.com, V-lookups, Pivots

Denver, Co

- Provided desktop support for users within regional building- Installed, administered and configured Windows XP/Vista/7- Performed Administration on Windows Server 2003- Performed basic DOS scripts- Managed Group Policies and Windows Registry- Trained in and implemented various Windows security measures- Implemented Government-mandated network and OS protocols on Windows machines- Rendered excellent and timely customer service- Managed and assigned hundreds of troubleshooting calls to technicians across the country daily- Troubleshot and resolved critical IT problems both physically and remotely using the LogMeIn tool for thousands of users nationwide- Managed and maintained the regional network, Active Directory, routers and switches- Coordinated and streamlined procedures and scheduling for daily back-ups of regional data storage tapes with Iron Mountain- Performed installs and repairs on various pieces of hardware (server blades, printers, phones, desktops, laptops, cameras, VTC, audio-visual equipment, etc.)- Experience troubleshooting Vista, MS products, Citrix, Adobe, VoIP, Java and various third party software- Daily usage of BMC OPAS Remedy- Performed duties well under both team-oriented and minimal supervision/guidance- Experience with troubleshooting Blackberry devices

Ft. Meade, Md

- Performed both Analytical and Linguistic duties for the National Security Agency (NSA) and the Central Intelligence Agency (CIA)- Analyzed and reported on assigned SIGINT- Held a DoD TS/SCI Clearance with a CI Polygraph- Performed Joint Operations with different IC agencies and organizations that produced time-sensitive reports for both national and tactical level decision makers- Recognized essential elements of information for reporting activity- Maintained technical aids, logs and records- Briefed high-ranking officials on compiled data, mission accomplishments and operational efficiency- Skills: MS Office, Data Analysis and Reporting, Various SIGINT tools, Joint Service coordination, MS Excel, MS Access

Bachelor'S Degree

Bachelor Of Arts (B.A.), History