David Ross Email & Phone Number

Kenilworth, New Jersey, United States

Kenilworth, New Jersey, United States

Kenilworth

Kenilworth Nj

Staten Island Ny

-Direct staff and maintain accountability for safety, service and performance of up to 90+ drivers. -Manage transportation routes across multiple metropolitan and geographical areas within New Jersey, ensuring timely completion of route. -Analyze and rewrite delivery patterns in an ongoing optimization effort to reduce the number of routes and provide service with minimal cost. -Adjust staffing and workload based on daily analysis of performance reports, route plans, callouts and vacations. -Encourage and mentor employees to meet or exceed safety, service and performance standards through proper coaching, training, motivation and discipline. -Train and supervise new and seasonal hires on proper safe driving and delivery techniques. -Optimize route delivery patterns and reduce parcel handling through effective communication with drivers and dispatch supervisors. -Oversee the customer delivery resolution process. -Manage the local sort by holding part time supervisors accountable to holding their employees accountable to the safety, service and production standards. -Hold full responsibility for centers overview of the safety standards to stay within OSHA compliance. -Managed safety committee and orchestrated safety demonstrations, follow ups, action plans and assisted in any way to improve the overall safety picture of the operation.

Edison, Nj

-Lift and deliver heavy cargo and packages, making up to 250 stops in any given day while maintaining apersonable and friendly attitude to ensure a positive customer experience.-Learn and effectively perform on multiple delivery routes in several different towns/cities and geographicalareas.-Comply with daily pick up schedule and work productively to complete route in predetermined time allowance.-Build trusting relationship with customers and look for opportunities to gain new business and package volume.-Perform these duties with an extreme focus on safe work methods and an uncompromising desire to perform all tasks with safety as a number one priority.

-Promoted within one year of tenure to manage a $12M store, one of the top 25 stores in company volume out of 460 stores.-Charged with effectively training, supervising, scheduling and motivating a team of 3 managers and 15merchandising employees ensuring efficiency, productivity, and excellence in exceeding targets.-Manage all merchandising, including implementing corporate policies and procedures, setting specific plan-o-grams, and restocking the freight on the floor.-Oversee scheduling and completion of high-end items for delivery and assembly with third party companies to ensure customers receive their merchandise in a timely and professional manner.-Collaborate closely with management team to discuss performance-enhancing opportunities, drive sales, address any safety issues, and boost the customer experience.-Supervise all 60+ store associates and communicate goals, productivity numbers, daily tasks and other metrics to ensure smooth and strong operational functioning.-Build and maintain a positive work environment, preserving an organized and clean sales floor, resolving any worker/customer conflicts, and making sure all customers are being attended to.-Supported team in increasing sales by 3% over two years and reduced SHRINK 1% from previous 5-year trend.-Commendably handled an overnight total store remodel of over a three-month period and supervised outsidecontractors and vendors to make sure companies timelines and standards were met.