SUMMARY:David is an accomplished Technical Professional with team leadership and management experience. His expertise is 17 years of experience as a System Administrator and Network Analyst in high-end systems, networks, servers and workstations in customer-driven environments. He has strong customer service and problem solving skills. He has mentored analysts on helpdesk procedures and communication techniques. Strong technical development and support skills including working with users and vendors to define needs, make improvements, and support operations training and efficiency. Possess strong communication, customer service and organizational skills. Previously was foreman over warehouse crew for furniture manufacturer.Specialties: computer hardware, credit, customer relations, customer service, debit, desktop pc, dhcp, dns, documentation, hp openview, hubs, ibm, ip, kronos, linux, mainframe, mentoring, microsoft office, microsoft windows, microsoft windows 2000, migration, nas, operating systems, peripherals, pos, problem solving, raid, routers, seminars, servers, sla, solaris, solaris 7, tcp/ip, technical support, telephone skills, troubleshooting, unix, writing,
Listed skills include Troubleshooting, Servers, Windows Server, Computer Hardware, and 7 others.