Senior Solution Delivery Manager
CurrentI am responsible for successfully delivering both cloud and on-premise ERP projects. I am given wide autonomy in determining objectives and procedures within this role. I solve complex problems with creative solutions.My main responsibilities involve: • Engaging with stakeholders at all levels to understand business requirements • Documenting business requirements and translating them into technical specifications • Manage overall client satisfaction and client relationship • Provide best practice functional and technical expertise • Assisting and mentoring build consultants with system configuration • Implementing complex configurations • Writing SQL queries, views, triggers and stored procedures • Creation of bespoke forms within the system • Writing reports using Crystal Reports • Preparing and updating project plans • Managing project budgets • Responsible for the full lifecycle of a project: ○ Project kick-off meetings ○ Scoping sessions ○ Complex system configuration (including data migration) ○ Integration of systems ○ System presentations (Both internal and client) ○ End-user training ○ Assisting and carrying out UAT (User Acceptance Testing) ○ Performing system go-live and project closure • Internal "Champion" of CIS (Construction Industry Scheme) within business