David Shaw Email & Phone Number

Tulsa, Oklahoma Area

Tulsa, Oklahoma Area

• Repossessions Manager
• Manage and develop a team of associates in the collection of severely delinquent auto loan accounts that are subject to repossession.
• Develop methods to incentivize associates to achieve and exceed monthly goals.
• Frequently receive top producing team honors in the Repossessions area for all of Capital One.
• Initiate and execute process improvements while leveraging other team members as needed.
• Monitor associate compliance with federal and state… Show more Repossessions Manager

Tulsa, Oklahoma Area

• Provided direct supervision and guidance to account officers in negotiations of charged-off credit cards, consumer loans, auto deficiencies, repossessions and other delinquent accounts.
• Responsible for meeting and exceeding monthly team production goals: Exceeded monthly goals for 43 consecutive months by achieving an average of 117% of the established goals.
• Assisted with difficult account locations and negotiations.
• Evaluated negotiated arrangements for… Show more
• Evaluated negotiated arrangements for adequacy.
• Ensured compliance with applicable laws and regulations.

Tulsa, Oklahoma Area

• Supervised the collection of charged-off credit cards and the location of customers.
• Responsible for achievement of daily and monthly production goals for numerous collectors and skip tracers.
• Coached, counseled and encouraged each collector and skip tracer to produce maximum results.
• Reported production results to senior management.
• Provided support for negotiations, account locations and effective use of an auto-dialer system.
• Conducted negotiations, reviewed… Show more