Network Field Technician
CurrentMy position as Network Field Technician is a customer facing role. I reach out to clients and assess what their needs are and what they should expect having us as their MSP. This role consists of understanding basic network concepts such as subnetting, VLANS, DHCP, and much more. After the configuring is complete, I schedule a time and date for the network stack install. I must plan my install well so I can assure as minimal downtime as possible when doing the network swap. Having a strong foundation of layers 1,2, and 3 are necessary for this position.