Associate Technical Product Manager (Pm Transition Program Participant @ Mastercard)
Current● Spearheaded the enhancement of Mastercard's Smart Authentication model within the EMV 3-D Secure authentication system, significantly improving security and user experience. Utilized my expertise in Python, SQL, and data visualization to analyze data trends and inform project direction.● Led a cross-functional team through the entire project lifecycle, from initial planning and charter development to successful closure. Applied comprehensive project management methodologies to ensure seamless execution, including rigorous planning, risk management, stakeholder engagement, and adherence to quality standards.● Addressed and rectified regional model variations by implementing region-specific data validation and labeling strategies. This initiative markedly increased the model's effectiveness and adaptability across diverse markets including NAM, AP/MEA, EUR, and LAC regions, thereby elevating global customer satisfaction.● Oversaw the project closure phase, meticulously documenting key findings and best practices. My leadership in ensuring a smooth transition and handover process underscored Mastercard’s dedication to fostering innovation and delivering exceptional value to customers worldwide.