David Thibodeau Email & Phone Number

New York, United States

New York, New York

Nyc

Advising and collaborating with CEOs/Founders and Senior Leadership of Growth- Oriented businesses with long range strategic planning, education program architecture, client acquisition strategy and artistry direction and development. Clients include Bare Escentuals, Rahua Beauty, GLAMGLOW, John Masters, Erbaviva, Matchco, Saucebox Cosmetics, MOONSLICE.

Greater New York City Area

New York

• Managed International Clientele & Client Service development programs in USA & Canada for leading prestige beauty brand Laura Mercier Cosmetics.
• Achieved growth in Client Penetration Sales with launch of National Clientele LAB for Bergdorf Goodman, Saks, Lord & Taylor, Macys, Bloomingdales, Nordstrom and Dillards.
• Collaborated with CEOs of Gurwtich and the Luxury Institute to develop Clientele Intensification Program for elevating consumer engagement in market based on results and business needs.
• Created region specific Client Engagement training content.
• Developed Client Servicing content for biannual Market Artist and Train the Trainer trainings.
• Modernized existing new-hire training material to adapt to evolving clientele behaviors.

San Francisco, California

• Responsible for facilitating elevated Artistry training, coaching and development to all Sephora Cast members, Field and Corporate staff in Global Markets.
• Contributed Digital Data, Education Content and Executed ($10 Million) launch of Sephora + Pantone “Color IQ” Skin Tone matching service device resulting in a first year lift of +19% in complexion category sales.
• Successfully delivered Artistry and Skin Care “face-to-face” training to 5,000 employees.
• Created quarterly training videos for all 320+ Stores (10,000+ employees).
• Responsible for the Training, Certification, Coaching, and Development of 100+ Personal Beauty Advisors, 50+ Senior Artists, 50+ Senior Skin Care Advisers.
• Represented Sephora’s Artistry team in all forms of media including Live Video, Training Pod Casts, Long & Short Lead Magazines, and Trade Shows such as “IMATS” and The Makeup Show.

Portland, Oregon

Portland Area, Oregon

• Managed the Education of 35 students and ongoing Artistry development of Assistant Instructor.
• Created Marketing Visuals, resulting in a +25% increase vs LY in student admissions 2011.
• Managed $25,000 inventory of Makeup Artistry supplies and Student Makeup Kits.
• Created educational modules for courses in Beauty, Editorials, Film, Body Painting, Color Theory and Airbrush Makeup.
• Responsible for tuition sales and admissions processing.
• Successfully setup Job Placement Program for graduated students.

NH, MA, OR

• Responsible for all new-hire and ongoing training for Baristas in local districts in the North East and North West Districts (21 stores – 250+ employees).
• Provided entire local market training on client facing “Verismo Espresso” machine resulting in achieving home store sales goal of +140% in launch year.
• Proactively managed all quarterly product and beverage education updates.
• Facilitated the training of all region specific grown coffee, coffee production, and fair trade standards.
• Facilitated largest espresso machine overhaul training update for “Thermoplan Masterna” and “The Clover”.