Quailty Engineer / Reverse Logistics Analyst
Kaz Usa, Inc. A Helen Of Troy Company
Distribution Center, Olive Branch, Mississippi
Duties and activities included the following. 1) Overseeing product life testing, analysis of defective returns, and communications of issues to the engineering group & vendors. 2) Implementing engineering changes, product deviations & corrective actions. 3) Responsible for QWI, SOP, & ISO procedure creation for office and shop floor personnel. 4) Developed and maintained the manufacturing, supplier, returns, & warranty databases, for the purpose of addressing local and supplier quality issues. 5) Developed process improvements strategies to meet yearly goals and cost reduction in the assembly & injection molding departments. 6) Respondent to shop floor quality issues occurring in the assembly and molding departments. 7) Use of six sigma tools such as pareto charting, SPC, FMEA, and control plans for problem solving, improvement projects, kaizen, and lean manufacturing. 8) Active member in the ISO-9002 certification process of the manufacturing operation. 9) Shipment of samples to vendors. 10) Maintained the calibration system.