David Trace Email & Phone Number

Greater Chicago Area

Schaumburg, Il

Nationwide procurement and strategic sourcing of suppliers that provide assistance in the claims mitigation process.* Led the development and and strategic sourcing of the Court Reporter, Record Retrieval and Liability Independent Adjuster programs. * Reduced the independent adjuster liability panel from over 200 to a core strategy of four suppliers on a nationwide basis. * Expenditure reductions negotiating over 20 procurement agreements* Conducted operational reviews with vendors and stakeholders assessing key performance indicators, balanced scorecards, customer surveys and audit results

Orlando, Fl

Managed and devloped a high performance organization of up to 80 staff handling general liability, worker's compensation, property claims as well as operational support personnel.* Provided technical support and guidance for claim coverage analysis, investigation and resolution for claims up to $1mil in authority. * Designed customer dedicated claims teams which increased customer retention by 10%. * Marketed claims value proposition to existing and potential customers, agents, and brokers; which enhanced new customer growth. * Advanced technical quality results by 15%.* Increased claims and underwriting collaboration through enhanced communication channels; which led to profitable portfolio selections.

Schaumburg, Il

Director or Railroad Claims(200-2002)* Responsible for the technical guidance of and direction for claim coverage analysis, investigation for exsposures up to $1mil* Marketed Zurich value proposition to customers, agents and brokers creating customer retentionDirector of Excess and Surplus Claims(1996-2000)* Hired and trained licensed attorneys with no insurance background* Provided technical guidance for exposures up to $25mil* Developed methodology for staff to analyze and evaluate exposures* Created communication protocols which established collaboration with underwriting colleagues* Interacted with reinsurers on high exposure losses

Pittsburgh, Pa

Leadership role of a cross functional claims team that managed worker's compensation, general liability, and product liability exposures in Pennsylvania, Ohio, West Virgina and Michigan.

Cincinnati, Oh

Singular claim presence in a stand alone commercial insurance underwriting office.

Pittsburgh, Pa

Managed a pending claim book of 150-200 claims consisting of auto liability, general liability and product liability claims exposures in Pennsylvania, Ohio, West Virginia and Michigan.

Ba, Criminal Justice

Project Managment Systems (Spring 2010)