Build customers their Dream Machines.Work with customers to negotiate builds and price configuration to drive the best Custom built PC to fit their needs/desires.Completed with Lifetime IT assistance.Assisting customer's inquiries on other devices that wasn't produced from me.

Lead multiple teamsIncrease the SLA from 18% to a passing 95% within 1 yearA part of their training team, to provide assistance and shadow new agents to better understand their roles, SOPs, and further troubleshooting guidance.Assist USDA Employees with computer errors, network/VPN issues, preventative maintenance, hardware issues and software troubleshooting.Experience with Microsoft 365, Active Directory, FCRs(First Contact Resolution), Remedy, and Citrix/Remote Desktop

• Lead technical fabricator for the Bionic Hybrid Simulator, Electronic Stethoscopes, and the Student Auscultation Manikin (SAM)• Managing daily tasks to make sure products work efficiently and manufacture on time to ensure customer delivery requirements• Programming firmware within circuit boards to maintain upgrades required per specification of the product

• Utilizing soldering irons, fabricated resistors, PCBs , LED's, audio speakers, and multiple wires to create a functioning product.• Fulfilled daily quotas to restock supply rooms.

Lead digital photographer, I have shot events such as weddings and anime/comic book conventions. From portrait photography to cosplay photography I also complete basic photo editing.

- Market/Sell client products/services to new/existing customers- Prospect potential customers- Maintain set sales goals- Resolve customer inquiries

• Worked as a mentor to train new recruits in their OJT Program (Officer Junior Program)• Searched for contraband and provided security; counts, feeds, and supervised offenders in housing, work, and other areas accessed by stairs; and maintained security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach the assigned areas, and worked at heights• Provided custody and security of offenders including observing actions of offenders, squatting and bending to perform "pat" and "strip" searches of offenders, restraining and securing sometimes assaultive offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation• Trained to respond to emergencies, including climbing stairs and ladders while searching for escaped offenders, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious offender or employee various distances to safety up or down stairs and ladders; and uses force and deadly force, including the use of chemical agents and firearms, to control offendersI was at the Coffield Unit, which is the largest penitentiary inside texas; housing roughly 4,100 offenders. It is a maximum security prison.

• Began as a cashier for seasonal, quickly transitioned to multiple positions to utilize all my abilities.• Cross-trained during slow periods to learn how every position worked effectively together.• Trusted to train new hires in both Cashier and Food Server positions.

The computer/detection systems repairer performs maintenance and repair on a variety of critical systems and equipment, including microcomputers and electro-mechanical telecommunications equipment, field artillery digital devices, Global Positioning System receivers, night vision devices/equipment and laser and fiber optic systems.• Test equipment to determine operational condition and troubleshoot to determine faultsReplace equipment parts such as resistors, switches and circuit boards• Use test, measurement, and diagnostic equipment, test program sets and interactive electronic technical manuals to troubleshoot and repair equipment• Test repaired items to ensure compliance• Perform preventive maintenance checks on equipment

• Coordinated wholesale product deliveries for a multitude of major clients to include Atmos Energy, Baker Hughes, Encore and many other major corporations within the Dallas/Fort Worth area.• Communicated with clientele to fulfill their needs and desires in regards to snacks and refreshments.• Basic electrical repairs on the machines and bill receivers to maintain proper function.