David Vickers

David Vickers Email and Phone Number

AI Solutions Director, Technical Evangelist @ Salesforce
Agawam, MA, US
David Vickers's Location
Feeding Hills, Massachusetts, United States, United States
David Vickers's Contact Details

David Vickers personal email

n/a
About David Vickers

Dyslexic and proud of it. You might say "But isn't that a learning disability"? Remember Einstein was dyslexic too, as was Steve Jobs. The list is long. Dyslexics think differently; it makes us tremendous problem solvers. Some even claim visionaries.I believe that with my colleagues there is no process that we cannot improve and no problem we cannot fix. Treat those around you with respect and fairness, praise and give credit to those whom you manage because you are only as good as your weakest link. Support others and they will support youI like to look at the big picture and understand the connections. I see cause and effect where others don't. How do I use that today? I am constantly striving to improve and automate business process and solutions.A CRM evangelist inside and outside of work. I now consider the real work to promote RM relationship management, after all in todays social media world it is not just our customers who talk about us recommend us or interact with us. I work with Salesforce this SaaS platform it is a great business Lego set. With a little thought and imagination you can build almost any business process and add on to it brick by brick. But there are many ways to crack and fry the RM challengeChallenge me with your your business process problems and let me give you a different perspective.

David Vickers's Current Company Details
Salesforce

Salesforce

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AI Solutions Director, Technical Evangelist
Agawam, MA, US
Website:
salesforce.com
Employees:
83776
David Vickers Work Experience Details
  • Salesforce
    Ai Solutions Director, Technical Evangelist
    Salesforce
    Agawam, Ma, Us
  • Salesforce
    Technical Architect
    Salesforce Oct 2020 - Present
    San Francisco, California, Us
  • Accenture
    Tech Lead
    Accenture Jun 2019 - Oct 2020
    Dublin 2, Ie
  • Massmutual
    Salesforce Tech Lead
    Massmutual Jun 2018 - Jun 2019
    Springfield, Massachusetts, Us
  • Cell Signaling Technology (Cst)
    Salesforce Senior Manager
    Cell Signaling Technology (Cst) Apr 2017 - May 2018
    Danvers, Ma, Us
    Responsible for the ensuring our Salesforce platform and Salesforce team are delivering value, functionality and actionable insights to the business.
  • Cell Signaling Technology (Cst)
    Sales Force Team Lead
    Cell Signaling Technology (Cst) Feb 2017 - Apr 2017
    Danvers, Ma, Us
  • Newbalance
    Senior Salesforce Admin
    Newbalance Aug 2016 - Feb 2017
  • Rural Sourcing, Inc.
    Salesforce Technical Lead
    Rural Sourcing, Inc. Apr 2015 - Aug 2016
    Atlanta, Ga, Us
    Responsible for delivering a variety of Salesforce services to clients.Solution architecture and proof of concepts for to meet new business requirements at clients.General production support for clients.Declarative configuration support.Managing and training developers at RSI to support Clients development needs with Apex and Visualforce
  • Ahlstrom
    Global Business Process Manager / Salesforce Business Analyst
    Ahlstrom Jan 2011 - Mar 2015
    Helsinki, Fi
    Global Business Process Manager / Salesforce Business AnalystI was asked to take over struggling Salesforce implementation one year after its inception based on the work I done in supporting the data needs for North America salesOverall system usage has been moved from 70 persons logging in intermittently to a user community of 350 people logging in almost daily. Total licenses from 125 at inception to just under 500 in place today. System moved from a single business process (opportunity management) to multiple customer facing process being managed in the CRM tool. Customer service and quality management teams along with Sales and sales management now manage most of the customer facing activates via Salesforce.Dash board sets for Executive management team, Sales management, Sales managers, Quality, Trade compliance team and marketing in place and optimized to track essential business metrics and help trend spotting and process adherence.System moved from 100% undocumented to nearly 80% documented (Customization notes and code documentation).I have trained teams across the globe in our business processes and CRM best practice.Created key user team and process owners to champion specific areas of Salesforce implementation to ensure smooth ongoing development of the CRM tool.My drive, motivation and passion to deliver more from our Salesforce implementation has come from a desire to give my colleagues better tools and better information to make their jobs easier and to remove obstacles to their success. I view the transitions in user adoption a reflection of this.
  • Ahlstrom
    Sales Data Analyst And Sales Manager
    Ahlstrom Dec 2009 - Dec 2011
    Helsinki, Fi
    Ahlstrom moved from Business area sales model to regional sales model creating a need to better support regional and global sales organization with accurate timely data and analysis.SAP BW key user and BW support to North America. Reconciling global sales numbers for trends, data errors allocation errors. Designed and distributed weekly and monthly-individualized reports to Sales managers and sales VP via excel. This included fully automating a BW to Excel process. Total monthly time to general reports being reduces from 250 person hours a week to 2- 3 hours per week. Freeing sales organization to focus on selling. Reports now standardized and error checked. Worked with SAP team to improve data quality and systemic errors.
  • Ahlstrom
    Sales Manager North America
    Ahlstrom Oct 2002 - Nov 2009
    Helsinki, Fi
    My role was focused on medical nonwoven sales for the North America region. I also handled regulatory compliance for sterilization products, and represented Ahlstrom on ASTM committees.Managed and grew a 6.5 million USD portfolio 8 percent, this against the challenges of a commodity product in a highly regulated environment with small and known available customer base.
  • Innovent Technologies
    Technical Sales Manager
    Innovent Technologies Mar 1998 - Sep 2002
    Peabody, Ma, Us
    Sales of vacuum forming equipment and other services to the Nonwoven industry. A Major accomplishment at Innovent was securing and growing a $3 million account that Innovent had previously been unsuccessful in attaining. This represented a 33 % plus increase in their nonwoven tooling sales.
  • Jacob Holm
    Research And Development Manager
    Jacob Holm 1997 - 1998
    Development of innovative tri-layer Nonwovens via a triple carding process.
  • Breger Gibson
    R&D
    Breger Gibson 1992 - 1997

David Vickers Skills

Salesforce.com Crm Management Customer Service Sales Cross Functional Team Leadership Training International Sales Business Strategy New Business Development Product Development Sales Management Microsoft Office Salesforce.com Implementation Strategic Planning Process Improvement Manufacturing Team Leadership Microsoft Word Team Building Salesforce.com Consulting Business Innovation Microsoft Excel Powerpoint Budgets Evernote Visual Basic Html Customer Relationship Management Business Development Business Process Improvement

David Vickers Education Details

  • The University Of Salford
    The University Of Salford
    Metallurgical Engineering (Hons Degree)
  • Colfes
    Colfes

Frequently Asked Questions about David Vickers

What company does David Vickers work for?

David Vickers works for Salesforce

What is David Vickers's role at the current company?

David Vickers's current role is AI Solutions Director, Technical Evangelist.

What is David Vickers's email address?

David Vickers's email address is da****@****ure.com

What is David Vickers's direct phone number?

David Vickers's direct phone number is +186065*****

What schools did David Vickers attend?

David Vickers attended The University Of Salford, Colfes.

What are some of David Vickers's interests?

David Vickers has interest in Children, Economic Empowerment, Education, Science And Technology, Human Rights, Animal Welfare.

What skills is David Vickers known for?

David Vickers has skills like Salesforce.com, Crm, Management, Customer Service, Sales, Cross Functional Team Leadership, Training, International Sales, Business Strategy, New Business Development, Product Development, Sales Management.

Who are David Vickers's colleagues?

David Vickers's colleagues are Nandini Deka, Shauna Davis, Mafm, Csm, Chandler Cotten (Boyd), Maegen Madlansacay-Baroff, Jitender Kumar, Damon Hiner, Brandon Mcgill.

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