Lead the processes that GBS & IT use to determine and track what programs and projects the organization should pursue and track the major progress against those key initiatives to ensure the overall organization delivers against the company's core strategies.Lead the capabilities and standards for Service Management and increase the skills of the Service Managers within GBS & IT.

Owner of the overall Shared Service & IT Portfolio process for P&G, including determining the processes that are used, and ensuring that P&G is delivering the value that has been promised from the overall @$250 Million portfolio. Transformed the IT portfolio process from a culture of "order takers" of whatever the business wanted, to focusing the organization on focusing on the most "valuable" programs and projects to deliver the strategic goals of the company. Changed the focus of the delivery of the portfolio of programs and projects to delivering the desired business value, rather than previous focus on only delivering on time and on budget without regards to whether or not the business objectives were achieved.

Responsible for helping determine the portfolio of projects for a section of the IT portfolio and for ensuring that project managers were delivering on their key deliverables to deliver those projects on time, on cost, and on benefits.

Led the creation of the Business Intelligence service for Manufacturing IT within P&G.*Created step-level change to business intelligence strategy for 140+ global manufacturing sites* Created a new reporting and data warehousing program which with an estimated NPV of more than $100 Million and budget of over $2 Million per year* Creation of Mobile operator system which has and business process improvement system with approximately $5 Million of value delivered in work process improvements* Manage multi-million dollar budgets, direct vendor management of key contractors, vendor selection, tool selection, and consistent user experience as part of my organization* Created and led a globally diverse team of project managers* Created North American training program with target audience of 500+ employees that was reapplied globally across IT* “Power of You” Gold Award for sustained enabling of organizational improvement

Data Availability:Organization responsible for data acquisition and availability of key data, including shipment, market measures, and direct from customer point of sales data* Lead team of geographically dispersed North American managers *Spearheaded effort with P&G’s Top 20 North American customers to develop storage and reporting of point-of-sales database that was used to increase P&G annual sales by over $100 Million *Directed integration of Gillette point-of-sales program thereby enabling shutdown of Gillette point-of-sales systems ahead of schedule *“Walk the Talk Award for Mentoring” for excellence in developing and mentoring junior talent in North America ITExecutive Cockpits*Led creation of first cockpit in Procter & Gamble targeted at top 100+ managers in North American sales from President down to customer team leader*Integrated disparate data for first time to provide KPI information in a consistent way for organizational leaders*Provided basis for Procter & Gamble’s Symphony Program- the overall cockpit program for the companyCPFR*Directed work with some of P&G’s largest North American customers to improve work processes and to better predict demand and reduce variability in overall supply chain

Senior IT manager working with Top 20 North American customer- member of leadership team responsible for creating key innovation strategies to assist customer and improve P&G’s bottom line* Led global P&G pilot program with customer to reduce supply chain variability and improve collaboration between Meijer and P&G *As lead interface, secured point-of-sales data from customer (for the first time in history) at no cost to P&G enabling us to improve our sales *In collaboration with Microsoft, Los Alamos Laboratory, and customer, prototyped proprietary “smart planning” technology to monitor store conditions real timeIT manager with P&G’s second largest customer on a $1 Billion business *Specialized in category management, logistical and financial systems *Created a category management work process that was first used by all of P&G business and then all the customer's businesses for all categories- trained customer's buyers on process to use with all vendors *Scaling and wide spread use of model to reduce out of stocks during advertised sales that directly led to over $20 million in additional P&G sales *Reduce out of stocks project leader- working to systemically improve overall in store conditions and reduce out of stock at customer*“North American IT Silver” award for outstanding contributions to improving sales within the North American IT organization

Analyzed, designed, coded, and tested key strategic improvements to NA OSB system through which $100 Million+ per day of P&G’s customer orders flow