As Head of Clients and Growth I lead a team responsible for;Go to market and value propositionSales and new client acquisitionStrategic Partnerships commercial management and governance

Supporting innovators, entrepreneurs, leaders and the next generation of startups. I’m excited by climate tech, digital health with a focus on real impacts to society.

At RXP I have led sales and commercial management efforts to regularly exceed targets.Play a integral role in the Senior Leadership Team for the Northern Region in the ACTProven record selling complex multi year solutions across service lines (Services and License) in partnership with our strategic technology partners Microsoft, ServiceNow and Salesforce. The major engagements included National Data Integration and Business Intelligence solutions, Data Quality, ITSM, CSM and COTS CRM engagements. Demonstrated experience developing a new account to mature stage taking greenfield clients to strategic partnerships and delivering business outcomes. Lead sales in federal market to achieve 250% growth over 2 yearsLead new business growth by exceeding sales target by 200% in 2019/2020 and on target to exceed again. Manage the end-to-end sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.Manage c-suite relationships including influencing and negotiating mutually positive outcomes.Contribute to the development and implementation of a national sales strategy that has led to increased revenue and a higher success rate leveraging intelligent go to market strategiesCuriosity (killed the cat) but for my client's understanding their strategy and objectives and being their go-to problem solver with honest transparent adviceExcellent understanding of ServiceNow, Microsoft and Salesforce eco-systems and completed Sales Enablement certifications.

Manage large strategic government partner accounts in the Treasury, Health and Human Services Portfolio;Manage process improvement projects for Government Service;Develop and manage strong executive relationships;Work with product teams to create fit-for-purpose solutions and service offerings;Facilitate account planning and strategic customer solution workshops; Contract management including reporting on operations against SLA’s; andProvide input into proposal development and manage the change request process. Deliver improved client services leading too multiple contract extensions that where at risk and driving new product/service solutions increasing revenue by 25%. Lead the development of new products and services for federal government clients that better meet their needs.

David was an Account Manager (AM) which included the function of Intelledox Partner Manager with Dialog Information Technology. David was responsible for managing multiple public and private sector clients. This included managing the commercial outcomes on projects across a variety of engagement models including fixed price, time and materials and staff augmentation.David also provided strategic consulting advice on his portfolio of accounts contributing to successful delivery of major outsourced projects. One account Dialog had minimal relationship with, David worked with the CIO and the Director of the Project Management Office to become a strategic partner of professional services helping them deliver multiple projects and improve internal project management and delivery capabilities. Key Achievements included - Setting up a practice PMO which managed and resourced multiple projects overseeing project delivery and quality of product deliverables. Lead a multidisciplinary team of Intelledox experts (delivery managers, user researchers, business analysts, solution designers and developers) nationally.

Provide project and change management advisory services to federal government agencies.Developed Project Management artefacts including Plans, schedules and status reports. Define and develop Organisational Change a management strategies High level and detailed change impact assessmentsDefine business readiness programs and assessmentsTraining needs assessments and training plans

Develop Program Change Management Strategy Design and develop change champion network programChange management framework and plan. Coach senior executives in change management value proposition

Provide program change management and communication strategy and advice to all levels for the Core Systems Replacement ProgramManage the Change Champion network across ACTEW AGL and WaterDevelop business readiness programs for FIMS and HRMIS projects.

- Provide high level advice to working groups and department managers on best practice change management and project management methodologies, strategies and systems; - Develop change and project management artefacts including project plans, change management plans, impact assessments and business readiness assessments; - Active participation and management of major organisational development projects and initiatives including;  Simply Better Program; Management education; Discharge Summary working group; Performance Development Quality improvement project; Community Open Day and; Health and Wellbeing Program. - Demonstrated ability to manage and coordinate strategic projects/initiatives to meet strict timeframes and budget;- Excellent knowledge and understanding of corporate governance systems;- Proven ability to work collaboratively and engage with all levels of staff to provide successful outcomes for the organisation.

- Assist in the development and implementation of project and change management plans for a major change initiative Calvary eHealth (CeH) project using Prince 2 methodology;- Create, implement and manage a stakeholder engagement plan for the CeH project;- Effectively manage the change management relationship with project vendors;- Assist in the creation and management of project artefacts including risk and issue registers;- Liaise with internal hospital departments and conduct education and training sessions for hospital and health industry staff;- Developed a community engagement model which reached over 250,000 people in the ACT and southern NSW; - Initiate, develop and maintain strong professional relationships with community organisations for the benefit of the national eHealth project;- Advise on the management of hospital events and use my expertise in event management to ensure events run smoothly and within budget; - Manage the project reporting process for the communications team.

- Highly responsible for the coordination, analysis and reporting on community programs;- Administer the community sports grants program;- Administer the program planning process;- Coordinate program operations in conjunction with stakeholders and clients;- Manage and respond to community feedback and complaints;- Deliver excellent project and program knowledge and the capability to communicate this information to staff, clients and stakeholders; and- Monitor budgets and financial operations.

• Coordinate and manage over 450 staff• Assist with the recruitment of match day staff and manage the administration process of recruitment• Assist with the rostering and deployment of staff for all match days, events and functions as required by other departments• Supervise, conduct and assist in staff training and induction days for new and existing staff• Manage and maintain office administration including the reconciliation of the staff data base for training and payroll purposes• Liaise with staff from the Fire, medical, police and council to ensure a safe and secure environment on event day