TECHNICAL EXPERIENCE installing, configuring, administering, maintaining, repairing & upgrading computer systems: hardware, software, commercial & custom applications, client-server & web, on-premises, cloud & hybrid. Server acquisition, provisioning, right-sizing, tuning & load balancing. Company-wide directory service, policy management, anti-virus & service portal solutions. Extensive experience discovering underperforming systems & strategy to make valuable assets for the business. Enjoy automation, process improvement, learning new applications/systems, creating documentation & building processes that bridge the gap between people & technology. BUSINESS & LEADERSHIP EXPERIENCE includes ownership of over 10 IT applications & leading teams of 12 or more contributors, simultaneously. Strategy & alignment with overarching technical, compliance & business goals. Hiring, interviewing, conducting performance evaluations. Coaching for success, individual growth & team building. Encouraging cost-effective, creative solutions. Compliance & audits. Collaboration, getting consensus & managing cross-departmental projects. Contract negotiation & execution. Vendor relationship management. SUBJECT MATTER - Experienced with systems & subject matter related to: Accounting, Automotive, Benefits, Database, Financial, Human Resources, Industrial Equipment, Infrastructure, IT, Logistics, Marketing, Network, Office Management, Operations, Retail Sales, Security & Service Management. Supported both commercial & custom-written applications & services within these areas. Enjoy opportunities to learn & add to this list. SOFTWARE - Commercial hardware & software experience includes: Active Directory, Azure, BackupExec, BASH, BASIC, Cisco, COBOL, Dell, DirSync, Exchange, GIMP, GNU, Group Policy, Hewlett-Packard, IBM, Identity Management, iOS, Juniper, KRONOS, LDAP, Linux, Lotus Notes, McAfee, ManageEngine, Microsoft, MIM, MS-DOS, MS-SQL, NetApp, NetBackup, NETGEAR, Norton, OID, Okta, Oracle, OpenText, PeopleSoft, Quest, RedHat, RightFax, ServiceNow, Symantec, Veritas, VMware, Windows Servers, Windows Update Services. ADDITIONAL EXPERIENCE & SKILLS - Artwork Digital/Drawing/Painting, Automotive Maintenance/Repair/Restoration, Building Maintenance/Remodeling, Cashier, Counter Help, Data Entry/Security/Management, Diet & Nutrition, Fitness Training, Food Preparation, General Office, Health & Wellness, Inventory, Landscaping, Personal Finance Planning/Coaching, Pet Care, Photography, Retail Sales, Warehouse & Restocking.
Listed skills include Process Improvement, Team Building, Team Leadership, Troubleshooting, and 2 others.