- Certified in EpicCare Ambulatory software- Manage the Epic System Implementation of Printers and Workstations for hospitals within the Partners/MGB Healthcare System.- Oversee and coordinate technical dress rehearsal (TDR) for 15 hospitals and dozens of private practice affiliates and affiliate groups. - Oversee and coordinate hundreds of IS projects, testing of hardware and software, planning for upgrades, etc.- Create and maintain testing schedules for all projects.-… Show more - Certified in EpicCare Ambulatory software- Manage the Epic System Implementation of Printers and Workstations for hospitals within the Partners/MGB Healthcare System.- Oversee and coordinate technical dress rehearsal (TDR) for 15 hospitals and dozens of private practice affiliates and affiliate groups. - Oversee and coordinate hundreds of IS projects, testing of hardware and software, planning for upgrades, etc.- Create and maintain testing schedules for all projects.- Oversee and manage support resources and organize space for TDR sessions for multiple hospitals within Partners/MGB Healthcare System.- Create and maintain daily support schedules for as many as 15 resources on a daily basis for up to 6 months at a time during testing sessions. - Create and manipulate large spreadsheet reports to track progress of testing on a daily basis. - Organize and run weekly workgroup sessions with members of each application team. - Edit & maintain group documentation and manuals.- Maintain and organize group document storage systems (SharePoint, OneNote, MS Teams). - Produce materials for presentation at system-wide status meetings for multiple hospital implementations. - Engage multiple levels of hospital employees, from hands-on testers to C-Suite executives. Show less

Founder and Ownerwww.bigdshotsauce.com- Create small batch homemade hot sauces, spicy jams, jellies, marinades, etc.- Design and maintain labels to meet specifications and state standards- Design and maintain website for online sales and eCommerce- Maintain inventory database of more than a dozen products- Manage multiple social media platforms to maximize engagement for small business needs- Act as sole salesperson at 30+ in-person events per year- Manage… Show more Founder and Ownerwww.bigdshotsauce.com- Create small batch homemade hot sauces, spicy jams, jellies, marinades, etc.- Design and maintain labels to meet specifications and state standards- Design and maintain website for online sales and eCommerce- Maintain inventory database of more than a dozen products- Manage multiple social media platforms to maximize engagement for small business needs- Act as sole salesperson at 30+ in-person events per year- Manage budget for all purchases throughout the year- Maintain a database of wholesale vendors, distributors, event planners and customers- Maintain and update databases of current products, ingredients, and recipes- Add new recipes yearly to maintain fresh products and engage more customers- ServSafe Food Manager Certification- NCSU Acidified Foods Course Certificate Show less

- Manage the implementation of private practice physicians’ offices on a 4-6 week implementation timeline.- Coordinate all calls, meetings, workflow discussions, and timeline for the entire implementation project.- Coordinated the processes of training, insurance enrollment/verification, interface connectivity, and revenue cycle management for each client assigned.- Produced a completely redesigned implementation process for use with the sales, enrollment, collections… Show more - Manage the implementation of private practice physicians’ offices on a 4-6 week implementation timeline.- Coordinate all calls, meetings, workflow discussions, and timeline for the entire implementation project.- Coordinated the processes of training, insurance enrollment/verification, interface connectivity, and revenue cycle management for each client assigned.- Produced a completely redesigned implementation process for use with the sales, enrollment, collections, interfaces, and professional services teams.- Received basic training in full CareCloud platform of software. Show less

- Provided primary training and support for fourteen hospital implementation projects, and supported implementation projects for numerous other hospitals. Implementations spanned READY and non-READY types- Supported project timelines for each of my customer’s implementation projects, and integrated with other groups to match our training visits and projects- Worked within my group and alongside other groups as Project Lead for projects including Product Resource Page design &… Show more - Provided primary training and support for fourteen hospital implementation projects, and supported implementation projects for numerous other hospitals. Implementations spanned READY and non-READY types- Supported project timelines for each of my customer’s implementation projects, and integrated with other groups to match our training visits and projects- Worked within my group and alongside other groups as Project Lead for projects including Product Resource Page design & overhaul, group manual rewriting, EDM/PCM Standard Content build, and others- Designed courses for training of new hires within various application groups- Designed training materials for various hospital and in-house support groups- Primary builder for the development and rollout of the first version of MEDITECH Standard Content project for EDM, PDOC and OM- Trained over 100 end users on MEDITECH clinical software packages, including EDM, PCM, PCS, OM, and AOM, including the role of Rules Specialist across 6.x Clinical Applications- Submitted over 50 software patches and enhancements for product advancementReceived additional peripheral training in LAB, PHA and MIS applications Show less

- Maintain small office network of computers, tablets, cell phones, printers, televisions/monitors, and other miscellaneous hardware.- Assist in the design of corporate website.- Assist in creating and managing marketing materials for various business ventures.- Train end users on hardware/software for everyday use.

 Operated software during simulations and classes and maintained simulation mannequins and partial task trainers Operate and maintain audio, video, simulation and computer equipment within UNLV School of Nursing Simulation Center  Record, edit and post-produce educational DVDs with audio, video and photos collected from simulations  Designed and ran “Train the Trainer” sessions for faculty and staff of UNLV Assist in the design & building of a brand new, 32,000 square… Show more  Operated software during simulations and classes and maintained simulation mannequins and partial task trainers Operate and maintain audio, video, simulation and computer equipment within UNLV School of Nursing Simulation Center  Record, edit and post-produce educational DVDs with audio, video and photos collected from simulations  Designed and ran “Train the Trainer” sessions for faculty and staff of UNLV Assist in the design & building of a brand new, 32,000 square foot multi-disciplinary medical simulation center. Organize and create educational materials for use in simulations Show less

 Assisted in the design & building of a brand new, 2500 square foot multi-disciplinary medical simulation center. Operated and maintained Laerdal mannequins and partial task trainers as well as all software during simulations and classes Operated and maintained all audio, video, simulation and computer equipment within STAR Center at West Penn Hospital Planned for all A/V and computer upgrades within the SimCenter Recorded, edited and post-produced educational DVDs with… Show more  Assisted in the design & building of a brand new, 2500 square foot multi-disciplinary medical simulation center. Operated and maintained Laerdal mannequins and partial task trainers as well as all software during simulations and classes Operated and maintained all audio, video, simulation and computer equipment within STAR Center at West Penn Hospital Planned for all A/V and computer upgrades within the SimCenter Recorded, edited and post-produced educational DVDs with audio, video and photos collected from simulations Assisted in creation of marketing materials and presentations Designed and ran “Train the Trainer” sessions for faculty and staff of West Penn Hospital Show less

 Operated and maintained all audio, video, simulation and computer equipment within Rhode Island Hospital Medical Simulation Center Operated Laerdal & METI mannequins and software during simulations and classes Recorded, edited and post-produced educational DVDs with audio, video and photos collected from simulations Planned for all A/V and computer upgrades within the SimCenter Assisted in creation of marketing materials and presentations

 Provided end user support to employees of the Lifespan family of hospitals (Rhode Island Hospital, The Miriam Hospital, Newport Hospital, Hasbro Children’s Hospital, and Bradley Hospital) both via phone conversations and face-to-face interaction Instructed users in Photoshop, Microsoft Office, Internet basics, scanning software, etc.

Maintained all computer hardware for TheLCG and customers.Assembled and installed all computer hardware for sales.Taught multiple classes at Boston Museum of Science for school-aged children on topics such as Computer Hardware and Assembly, Basic Web Page Design, and Audio/Video Production.

- Provided end user support to over 25,000 users in multiple locations in New England.- Diagnosed and solved computer issues via phone conversations and remote access software.- Traveled between user locations in all six New England states.- Maintained Remedy Ticketing system for support calls, repairs and upgrades.

- Troubleshoot and repair hardware issues across multiple platforms and hardware builds.- Assist with Shipping/Receiving duties when necessary.