As a Senior Account Manager at Ingram Micro Commerce & Lifecycle Services, I manage the partnership with various telecoms to support their circular economy goals. With over 25 years of experience in mobile telecoms, I have a deep understanding of the industry's challenges and opportunities in reducing waste and extending product life cycles.I am responsible for ensuring we perform to KPI and budget for returns, consumer repairs, insurance, and various trade-in programmes. I also manage all contract negotiations and new service offerings. I leverage my skills in account management, project management, and third-party management to deliver innovative and sustainable solutions that enhance customer experience and satisfaction. I am passionate about the circular economy and its social and environmental impact.
Listed skills include Telecommunications, Mobile Communications, Product Management, Mobile Devices, and 6 others.