David Wu Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Australia

Direct to customer sales in residential and commercial products

Sydney, New South Wales, Australia

4m DLA

Australia

2m DLA

1.5m DLA

Sydney, Australia

1m DLA

Sydney, Australia

2m DLA

Sydney, Australia

DCA Holder In Residential Mortgages.

Sydney, Australia

Sales focused with strong client relationship skills.Key Business activities- Home loans- Business/commercial Loans- Personal Loans- Car Loans

North Sydney

· Relationship development with key stakeholders to the business including NAB broker, Nab BrokerDistribution, Broker response centre and Credit.· Working on the Service chain escalation team to ensure customers expectations are met withminimal back flows and delays. (DCA skills contribute to the quicker movement and processing offiles)· Take ownership of each file and proactively manage the file from the indexing state of documentsthrough to Unconditional approval.· Liaise with the brokers and credit team to ensure the loan progression of each deal is smooth and astrouble free for all parties as possible.· 2IC Duties performed for Team Leader - looking after a team of 10+ people, this includes Daily teamreports and delegating work amongst the team to achieve Following and understanding HomesidePolicy and procedure and ensuring that they are adhered to and comply with Quality guidelines.· Record Customer Details on customer files.· the highest productivity for any given day. I am also the point of reference for both the team andstakeholders for difficult files to help get them moving again

· Dealt with and acted as the middle man between the broker and the credit managers. Liaised withBusiness Development Managers to give feedback to the broker channel regarding applicationslogged and job status updates· Updating the Online tracker system for franchises and Business Development Managers.· Liaising with Condition chasers, lending managers and team leaders for day to day efficient runningof the business.· General receipting of files.

Broadway, Sydney

· Managing and maintaining the portfolios of Valuers in the states of Queensland, Tasmania, andVictoria firstly and then moving to the busier states of New South Wales, Western Australia, SouthAustralia, and Northern Territory, This has allowed me to have experience and build relations withValuers on a National Basis.· Liaising on a daily basis the valuation firms Rams dealt with and chased priority updates and reportsfor loan applications. Developed and sustained professional relationships with valuation firms andtheir Client Relationship managers and Officer Managers.· Ran daily reports and status updates of all jobs pending or outside Service Level Agreements eachday for operations managers and Team leaders.· Escalated jobs with Lending managers and Business Development managers for brokers andfranchisees for urgent files/jobs.· Testing and implementing new valuation systems and providing feedback back to support teams.· Mentoring and training new team members

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Year 11-12

Year 7 - Year 10