David Yuen Email & Phone Number

Chicago, Illinois, United States

Advocate billed amounts with healthcare providers or their delegates on behalf of the consumers referred to the consumer protection team.Develop data-driven issue specific strategies to reduce surprise medical bills.Work closely with internal teams to understand the background information related to each opportunity and share outcomes and learnings.Closely track each opportunity, providing timely follow-up and issue closure with providers and consumers.

Greater Chicago Area

We are a nationwide team of optimists, health care problem solvers and medical insurance advocates. We are a passionate blend of resourcefulness, compassion and drive. We are a crew of true believers. And we are committed to helping families, individuals and groups get the absolute best health insurance coverage for their unique needs.We have created this band of health insurance advisers to make affordable health care accessible to everyone. That is why we call ourselves Healthcare Solutions Team. We absolutely love solutions; we’re full of them. We are at our best when we take your health care needs and figure out how to cover you from every angle, while staying within your budget. In other words, we make low cost, zero out-of-pocket medical insurance a reality. That is why we are known as America’s premier health and dental insurance agency.

Greater Chicago Area

• Defined, executed and fulfilled a goal of owning a successful business. Through a diligent process of marketing, data analysis and personalized customer engagement the business grew to well over 400 base customers and an annual net revenue over $200,000 including business to business sales• Created and continually revised a marketing strategy through the analysis of the return on investment for over twenty different marketing techniques optimizing efforts in 25 zip codes• Managed to upsell compatible products and services after consulting with customers that led to an average increase of 35% per sale• Attained a 90% customer satisfaction rate based on an independent audit during past two years• Gained a thorough understanding of all company products• Prepared written and digital estimates for prospective customers• Motivated technicians to sell additional products when performing scheduled services• Hired, trained and supervised fifteen service technicians providing guidance in equipment usage and safety procedures• Resolved 95% of customer complaints through one telephone call• Produced 25% of new business through referrals by fostering excellent relationships with customers by building report and trust

• Performed as lead counsel by drafting and arguing persuasive litigation briefs including summary judgment, temporary restraining orders, dismissals and discovery motions • Practiced in the areas of mortgage foreclosures, banking law, loan disputes, commercial real estate, contracts, municipalities, construction, professional liability, malpractice, fraud, labor, employment, health care, and corporate operating agreements • Served as outside counsel in over 25 cases for insurance companies and claims• Negotiated and prepared settlement agreements and subpoenas • Drafted, reviewed and negotiated commercial transactions including purchase contracts, employment agreements, promissory notes and shareholder agreements

Chicago

• Acted as first or second chair in more than 20 jury and bench trials in state and federal court, mediations and arbitrations • Conducted and defended more than 100 depositions including numerous expert witnesses • Reviewed, interpreted and modified over 200 business contracts and purchase agreements • Managed a team of seven attorneys on complex legal projects to achieve successful results for clients on over 20 different cases• Developed an in-house training program on civil procedure and presented to attorneys• Served as chair person for diversity committee to create programs for increased diversity within the firm and upper management• Directed a project for minority law students to provide a two-day panel of attorneys for students to ask questions in an open forum and obtain mentorship• Managed complex commercial litigation cases in high profile environment including breach of contract, fraud, class action, advertising, marketing, copyright, trademark, intellectual property, health care, franchise disputes, employment, regulatory, UCC, FCRA, TILA, products liability, tort, insurance defense, construction, partnership, directors and officers, shareholder, securities, personal injury, and workers’ compensation issues • Advised clients directly on strategy development and creation of litigation budget • Worked with clients, opposing counsel, and claim representatives to negotiate settlements • Enhanced compliance within the firm by developing and conducting in-house training for 120 attorneys regarding procedural rule changes • Contributed to talent development through candidate interviews, serving on diversity committee and mentoring and supervision of associates and paralegals

J.D., Commercial Litigation, Intellectual Property

B.S., Computer Science/Math