Milagro is a customer acquisition and retention platform for multi-location restaurants. Did you know that 70% of your customers only visit your restaurant just once?! No business can prosper with just 30% of its customers.We use machine learning and customer transactional data to proactively get new customers and increase the frequency of visits of existing customers, therefore, increasing your restaurant sales by $150,000 per location annually. By creating a comprehensive customer profile, personalizing marketing messages, and measuring the ROI of each campaign, we put the right tools in the hands of front-line workers so they can focus on hospitality and deliver amazing experiences to the customer! The byproduct of this incredible hospitality is an extra $150k a year in increased revenue. Our platform seamlessly integrates 15 critical tools, including POS, Wait List & Reservations, Customer Feedback, Online Ordering, Loyalty, Gift Cards, Primary and Backup Internet, Phone Service, PCI Compliance, Employee Scheduling, Customer Data Platform (CDP), and most importantly our Marketing Automation Engine. All of this to free restaurant owners from the hassle of dealing with technology, marketing, customer acquisition, and retention. You opened a restaurant to serve hospitality, not to become an IT and Marketing Guru.

Vivant is a telecommunications and internet company with a strong focus on delivering exceptional service, and 100% uptime guarantee for internet and phone systems. We understand the critical role that uninterrupted connectivity plays in today's digital world, and we are committed to providing reliable and high-speed connections that businesses can depend on.Our mission is to empower businesses and individuals with seamless communication experiences that drive productivity and enable growth.If you're looking for a reliable partner to transform your communication infrastructure and unlock your business's true potential, connect with Vivant today. Together, let's redefine connectivity and propel your business to new heights.

 Owned and operated a fast-paced restaurant managing 15+ employees Effectively executing payroll, scheduling, product replenishment, HR, and Bookkeeping

 Owned and operated a fast-paced restaurant managing 15+ employees Effectively executed payroll, scheduling, product replenishment, HR, and Bookkeeping Maintained and repairedall food equipment

 Delivered service excellence to all clients/customers by delivering actionable insights Communicated with sales team to determine and quantify opportunities for clients/customers Analyzed data from syndicated and consumer panel resources to create strategic presentations

 Created MIS reports utilizing Business Objects to enhance the risk management, accuracy (customer satisfaction), timeliness, and efficiency reporting structure in order to fulfill customer requirements by producing a user friendly output that meets the customer needs Developed a new data structure while communicating effectively and efficiently with IT in order to maintain data mapping accuracy Developed a good understanding of the process flows of cash equities, fixed income, and prime brokerage by highlighting ways to analyze and develop the most effective ways to identify root causes in result of process improvements Used Microsoft Excel adequately to analyze and compare broker matching data Assisted with clearing billing breaks while posting ledgers and payments

 Created and merchandised displays accurately and effectively Fulfilled merchandising and selling needs of the customer Called on all retailers in the Mid Michigan area and communicated effectively to management

 Dietz & Watson is a producer of premium quality meats and cheeses that operates in 48 states Worked in rotations of 10 days in a single Meijer or Marsh retail store doing drop-back and training store employees with facts, features, and benefits sales techniques Called on 40 Meijer stores within the Detroit area and directly sold product to consumers.  Operated road shows in California for Costco Promoted from an intern to a part-time position as the result of quality work, completing sales, and the initiative to succeed

o Used Innovative techniques to create sales displays on a daily basis o Gained Leadership experience while training two new employeeso Recognized for willingness and initiative in completing the unloading of products shippedin a specified amount of time