Davida Smith Email & Phone Number

Senior Lead Responsibilities include: • Project management• Act as Subject Matter Expert• Providing project estimates• Participating in the requirements gathering phase• Analysis and Design utilizing UML • Assisting with Business Use Case design • Providing support for System Testing and UAT testing ensuring defects are handled in a timely manner.• Providing on call support once Service is in production.• Managing small group of Jr. Developers with production ticket support.

Responsibilities included: • Responsible for planning, organizing, and directing the teams work activities -Coaches, develops, and motivates team to meet or exceed department standards.• Compiled and conducted performance appraisals.• Supervised, evaluated performance, and recommended salary/promotion changes for personnel.• Maintained a staff of 25 employees.• Identified training needs and evaluated current training methods to maximize individual performance and unit flexibility.• Approved time cards, vacation requests/pooled time off, and tracked attendance patterns, while facilitating the staffing needs of the business.