David James Email & Phone Number

Highly skilled business professional with extensive experience in Management and Customer Service within the airline industry. Accustomed to managing high volume workloads with strict time constraints to meet arrival and departure goals. Top performer that consistently lead teams that achieved benchmarks in all areas of safety, accuracy, and creating a positive work flow. Strong interpersonal skills that have resulted in building exceptional rapport with direct reports, colleagues, and customers. Demonstrated ability in developing staff by providing on-going training, and providing guidance and feedback. Proven success in gaining cooperation and motivating team members to accomplish department objectives. Adept in confronting conflicts, complaints, and concerns utilizing positive and mutually beneficial solutions.